AOL trougleshooting

  • Thread starter Thread starter Sasha
  • Start date Start date
S

Sasha

I get the following error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Child
Support Issue...', Account: 'imap.aim.com', Server: 'smtp.aim.com', Protocol:
SMTP, Server Response: '556 5.5.0 E6.1 CLIENT AUTHENTICATION REQUIRED. USE
ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server Error: 556, Error
Number: 0x800CCC78
 
One problem is that "imap.aim.com" is wrong for the account. The
"imap.aim.com" should only be in the Incoming mail (IMAP) box. Check the AOL
help pages for details; double check the instructions and ensure you have
everything else correct.
 
Sasha said:
I get the following error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Child
Support Issue...', Account: 'imap.aim.com', Server: 'smtp.aim.com',
Protocol:
SMTP, Server Response: '556 5.5.0 E6.1 CLIENT AUTHENTICATION REQUIRED. USE
ESMTP EHLO AND AUTH.', Port: 25, Secure(SSL): No, Server Error: 556, Error
Number: 0x800CCC78
Click to expand...
 
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