Aol crashing

[Marion Elliott]

I have a windows 2000 ME professional system. I have been
experiencing problems with AOL. I have contacted AOl
several times for assistance. To this day the problem
still exists. Here is the error message Waol.USER.EXE AOl
than crashes. I have Norton Anti-Virus on my system which
updates my system on a regular basis. I called AOl and was
sent another CD to install on my system and I got the same
error message. is this a worm virus? A rseponse would be
greatly appreciated.

 

[richard]

I hav the problem and know others who have it too and it
is not just when accessing MSN from AOL.

 

[Karl Levinson [x y] mvp]

You'll want to contact AOL since they are the author of the AOL program.

If you think you might have a virus, then visit
http://housecall.antivirus.com and/or http://security2.norton.com to check
your computer. But really, those offer no protection against viruses, so
you need to install antivirus or update your antivirus if you have some
already. www.grisoft.com is free antivirus. You should also consider a
firewall. www.sygate.com and www.kerio.com are both free firewalls.

 

[G]

I just wanted to say that 2000 and ME are two different operating systems,
and yes you do have a virus, it's called AOL! Uninstall it and your
problems will go away.