G
Guest
I was running Vista Ultimate on my Dell XPS 710 (Core Dual, 4GB RAM), which
was a successful Windows Anytime Upgrade from the factory installed Vista
Home Premier. As part of a XPS upgrade path, Dell offered to swap out my
motherboard with a XPS 720 and an Intel Core quad processor. I accepted the
upgrade and a Dell tech came to my home and installed the XPS 720 motherboard
and new Intel Quad processor. The upgrade went well and the system fired up
on the first try. Dell recommended that the OS be wiped and reinstalled, so
I did that and reinstalled Vista Home Premium from the factory disk. Again,
all went well and Vista sees the quad CPU and the system works great. I take
the next step and do the Windows Anytime Upgrade to get the Vista Home
Premier to Vista Ultimate as before and that is where I hit problems.
During the installation at what I would guess is close to the end of the
install I will get a pop up error that says:
"Windows vista cannot continue the upgrade because it cannot configure a
system component. Resolve this issue and reinstall windows vista."
It then reboots and rolls back to my Vista Home Premier install. I have
tried this install several times and no luck. Someone recommend I try it
will only 1GB of RAM install and I got the same error. I also have pulled
all external equipment off the system except for my USB keyboard, USB mouse,
and DVI monitor. I have contacted Dell, and their response is to get support
from Microsoft because the system works with the factory installed Windows
Vista. I am at a loss on what to do next. I really only need Ultimate
because I need to Remote Desktop into other systems, but I am dying without
that functionality.
Any suggestions on how I can get this upgrade to work correctly?
Thanks,
Rich
was a successful Windows Anytime Upgrade from the factory installed Vista
Home Premier. As part of a XPS upgrade path, Dell offered to swap out my
motherboard with a XPS 720 and an Intel Core quad processor. I accepted the
upgrade and a Dell tech came to my home and installed the XPS 720 motherboard
and new Intel Quad processor. The upgrade went well and the system fired up
on the first try. Dell recommended that the OS be wiped and reinstalled, so
I did that and reinstalled Vista Home Premium from the factory disk. Again,
all went well and Vista sees the quad CPU and the system works great. I take
the next step and do the Windows Anytime Upgrade to get the Vista Home
Premier to Vista Ultimate as before and that is where I hit problems.
During the installation at what I would guess is close to the end of the
install I will get a pop up error that says:
"Windows vista cannot continue the upgrade because it cannot configure a
system component. Resolve this issue and reinstall windows vista."
It then reboots and rolls back to my Vista Home Premier install. I have
tried this install several times and no luck. Someone recommend I try it
will only 1GB of RAM install and I got the same error. I also have pulled
all external equipment off the system except for my USB keyboard, USB mouse,
and DVI monitor. I have contacted Dell, and their response is to get support
from Microsoft because the system works with the factory installed Windows
Vista. I am at a loss on what to do next. I really only need Ultimate
because I need to Remote Desktop into other systems, but I am dying without
that functionality.
Any suggestions on how I can get this upgrade to work correctly?
Thanks,
Rich