russ,
thanks.
using winxp sp1
i tried adding the 'fax services' from the windows components.
the install starts then i get this error message
'system stand-alone optional component manager has encountered a problem and
needs to close'
in the details i get
appname:sysocmgr.exe
appver:5.1.2600.0 modname:unknown
and a bitty screen with exception information.
also a .txt file contents below
and then the install quits never having done much of anything towards
installing.
i have a zoltrix fm-vsp56e external modem i have been using for several
years. i used to work on this machine in win2k, about 1 month ago i
upgraded to winxp and i do not recall installing/attempting to install
faxing until recently. the modem works several times/wk using pcAnywhere 11
to connect with several remote sites and pickup data files at them.
so currently i am trying to figure out how to make the fax work as i would
like to fax out invoices rather than mail them.
thanks.
jim
************************ error file **************
<<<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="558080" CHECKSUM="0x7B6E5DDA"
BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106"
PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9315E"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40"
UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="250368" CHECKSUM="0x29850525"
BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106"
PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4285C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.1106"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:39"
UPTO_LINK_DATE="08/29/2002 10:40:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9"
BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106"
PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.1106"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40"
UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="654336" CHECKSUM="0xC568C00F"
BIN_FILE_VERSION="5.1.2600.1217" BIN_PRODUCT_VERSION="5.1.2600.1217"
PRODUCT_VERSION="5.1.2600.1217" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.1217 (xpsp2.030429-2131)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA5841" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.1217"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1217" LINK_DATE="05/01/2003 23:56:10"
UPTO_LINK_DATE="05/01/2003 23:56:10" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1172992" CHECKSUM="0x59FABDBE"
BIN_FILE_VERSION="5.1.2600.1263" BIN_PRODUCT_VERSION="5.1.2600.1263"
PRODUCT_VERSION="5.1.2600.1263" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.1263 (xpsp2.030819-2129)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1248AC" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.1263"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1263" LINK_DATE="08/25/2003 18:53:42"
UPTO_LINK_DATE="08/25/2003 18:53:42" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="569344" CHECKSUM="0x276CFFB1"
BIN_FILE_VERSION="3.50.5016.0" BIN_PRODUCT_VERSION="3.50.5016.0"
PRODUCT_VERSION="3.50.5016.0" FILE_DESCRIPTION="Microsoft OLE 3.50 for
Windows NT(TM) and Windows 95(TM) Operating Systems" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft OLE 3.50 for Windows NT(TM) and
Windows 95(TM) Operating Systems" FILE_VERSION="3.50.5016.0"
INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1993-1999." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x999AF"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.50.5016.0"
UPTO_BIN_PRODUCT_VERSION="3.50.5016.0" LINK_DATE="08/29/2002 10:40:34"
UPTO_LINK_DATE="08/29/2002 10:40:34" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8240640" CHECKSUM="0x1D64017A"
BIN_FILE_VERSION="6.0.2800.1233" BIN_PRODUCT_VERSION="6.0.2800.1233"
PRODUCT_VERSION="6.00.2800.1233" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2800.1233 (xpsp2.030604-1804)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x7E4A55" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2800.1233"
UPTO_BIN_PRODUCT_VERSION="6.0.2800.1233" LINK_DATE="06/11/2003 20:43:47"
UPTO_LINK_DATE="06/11/2003 20:43:47" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="560128" CHECKSUM="0xA1CBF84"
BIN_FILE_VERSION="5.1.2600.1255" BIN_PRODUCT_VERSION="5.1.2600.1255"
PRODUCT_VERSION="5.1.2600.1255" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.1255 (xpsp2.030804-1745)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x8AFFF" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.1255"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1255" LINK_DATE="09/25/2003 16:49:01"
UPTO_LINK_DATE="09/25/2003 16:49:01" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="WININET.DLL" SIZE="588288" CHECKSUM="0xAA5A2F83"
BIN_FILE_VERSION="6.0.2800.1400" BIN_PRODUCT_VERSION="6.0.2800.1400"
PRODUCT_VERSION="6.00.2800.1400" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2800.1400"
ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9844A"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2800.1400"
UPTO_BIN_PRODUCT_VERSION="6.0.2800.1400" LINK_DATE="01/22/2004 00:16:19"
UPTO_LINK_DATE="01/22/2004 00:16:19" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
Russ Valentine said:
Post what you tried.
Post your analog fax modem.
Post the error.
--
Russ Valentine
[MVP-Outlook]
jim sturtz said:
that can point me to it. i have tried repeatedly to install it and it just
throws an error and never installs.
thanks.
jim
microsoft.public.outlook.fax