G
Guest
I have scheduled a callback from Dell due to an issue I experienced
today with Vista Ultimate SP1 and the Embassy Trust Suite. I am unable to
log on at all using the biometric fingerprint reader in my Latitude D820
(A09 BIOS), and unable to log in with ALL KNOWN VALID usernames/password
pairs using internal keyboard, external USB keyboard or Remote Desktop
(remote connections to IPC$ and file shares DO work with known good
accounts). After 1 attempt to log on, password is rejected and LSASS.EXE
causes system to reboot ~ 40 - 120 seconds later. Only system changes are
daily antivirus definitions and the application of all applicable October
2008 MS Security Bulletins.
Temporary work around is to boot into safe mode, disable Embassy Suite
GINA per their article "Changing the default Gina from Wave Gina to
Microsoft's Gina" at http://www.wave.com/support/Documents/esc/esc-011.asp.
That allowed logon, but system now hung after desktop displayed,
functionality restored by setting these three services from automatic to
manual: "NTRU TSS v1.2.1.25 TCS", "Wave UCSPlus", "TPM Base Services".
Microsoft CSS has not been contacted yet, except for this initial posting
and Problem Reports and Solutions submitted via Control Panel (which is
anonymous). I am using latest drivers for Embassy Trust Suite, current AV
and hard drive chkdsk is normal.
today with Vista Ultimate SP1 and the Embassy Trust Suite. I am unable to
log on at all using the biometric fingerprint reader in my Latitude D820
(A09 BIOS), and unable to log in with ALL KNOWN VALID usernames/password
pairs using internal keyboard, external USB keyboard or Remote Desktop
(remote connections to IPC$ and file shares DO work with known good
accounts). After 1 attempt to log on, password is rejected and LSASS.EXE
causes system to reboot ~ 40 - 120 seconds later. Only system changes are
daily antivirus definitions and the application of all applicable October
2008 MS Security Bulletins.
Temporary work around is to boot into safe mode, disable Embassy Suite
GINA per their article "Changing the default Gina from Wave Gina to
Microsoft's Gina" at http://www.wave.com/support/Documents/esc/esc-011.asp.
That allowed logon, but system now hung after desktop displayed,
functionality restored by setting these three services from automatic to
manual: "NTRU TSS v1.2.1.25 TCS", "Wave UCSPlus", "TPM Base Services".
Microsoft CSS has not been contacted yet, except for this initial posting
and Problem Reports and Solutions submitted via Control Panel (which is
anonymous). I am using latest drivers for Embassy Trust Suite, current AV
and hard drive chkdsk is normal.