Any message in outbox stoppes all "send and receive"

  • Thread starter Thread starter Guest
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G

Guest

As soon as I try to send any e-mail, it stays in the out-box and prevents all
"send and receive". The out-box doesn't indicate that there is a message in
there. It only gets sent and all e-mail functions work again when I close and
re-start my e-mail folder. If I delete or move the message from the out-box,
everything works until I try to send another mail which starts the same
problem. (I use "window mail" and Vista Home Premium. ) Thank you for your
help

Dagmar
 
Try the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

Also, to prevent this from happening again, make sure you are
not running a non-compatible antivirus program.
Windows Mail is not compatible with most McAfee or Norton
security programs. Those will need to be uninstalled, not just
disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 
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