any answers on this i`m having the same problem?

  • Thread starter Thread starter Alan
  • Start date Start date
A

Alan

One of my users all of a sudden is having a problem with
Excel starting. The OS is win98 and Excel is Office 2000
SR-1. This user has been working fine for many months, no
problems. Now Excel will not start. I have tried doing a
repair from the Office disc- did not work. Tried
reinstalling- did not work. Uninstalled, then did a clean
install- did not work. All of the other Office components
work fine. Scanned for viruses and has all of the Windows
updates. When trying to open the program, it just
hangs/freezes. If able to crtl-alt-del, system complains
of dangerously low resources- but it's the only thing
running. Any ideas?
 
Hi Alan,
One of my users all of a sudden is having a problem with
Excel starting. The OS is win98 and Excel is Office 2000
SR-1. This user has been working fine for many months, no
problems. Now Excel will not start. I have tried doing a
repair from the Office disc- did not work. Tried
reinstalling- did not work.
Click to expand...

This is my boilerplate text about startup problems. I would start with
the part about the xlb file.

This is a default list of things-to-do when Excel exhibits startup
problems.

Try opening Excel without any addins or hidden workbooks:

Start, Run,
"C:\Program Files\Microsoft Office\Office\Excel.exe" /Automation

Quotes mandatory, Note you may have to change the path.

If your error disappears, there is either an add-in or a (hidden)
workbook that is loaded upon XL's start, which bothers you.

- Try locating the XLSTART directory, move everything from there.
- In XL: Tools, Addins, note the ones checked and uncheck them one at
the time, each time restarting XL
- In XL, Tools, options, general. Check if a path is entered after
"Alternate startup file location". Clear it.

Another option is to open XL in Safe mode:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Safe

Also, you might try:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Regserver

Yet another possible problem is a corruption of your toolbar
customisation file. Locate all files with extension .xlb and rename the
extension(s) to something like .old
Now try and start XL again.

Also, NAV has shown to cause "Excel caused an invalid page
fault in module VBE6.DLL".
You might try disabling the Office plug in of NAV.

Other causes may be a full TEMP folder:

In Windows 95/98 and ME

Delete all files in C:\Windows\Temp

In Windows NT/2000/XP

Find and Select C:\Documents and Settings\<user>\local settings\temp
and delete all files in there.

They are often left behind by installing programs but Excel needs the
space.

This is what MS has to say about startup problems:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q280504

And this about startup switches:

http://support.microsoft.com/default.aspx?scid=KB;en-us;q211481


Regards,

Jan Karel Pieterse
Excel MVP
www.jkp-ads.com
 
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