antivirus and antispyware

  • Thread starter Thread starter Barry Karas
  • Start date Start date
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Barry Karas

6/6/2006



My McAfee Total Protection license for antivirus and antispyware doesn't
expire until 2013 yet it says now that it expired on April 26, 2005 - and
the update "feature" doesn't work. I get this message that one or more total
protection windows are still open - yet no windows of any kind are open that
I chose. My user name is (e-mail address removed).



Fifteen minutes later: McAfee Total Protection works perfectly. This problem
occurs when I reboot for ANY reason.



How would I prevent this problem from occurring?



I would go to the McAfee web site and ask this question there but site
doesn't work for non-standard questions.



Thank you,



Barry Karas
 
Barry Karas said:
6/6/2006



My McAfee Total Protection license for antivirus and antispyware doesn't
expire until 2013 yet it says now that it expired on April 26, 2005 - and
the update "feature" doesn't work. I get this message that one or more total
protection windows are still open - yet no windows of any kind are open that
I chose. My user name is (e-mail address removed).
Click to expand...

Check for Malware, it doesn't mean that you have Mcafee that you will not
get infected.
Try a scan from different vendor.
if all clean uninstall and reinstall Mcafee.
Fifteen minutes later: McAfee Total Protection works perfectly. This problem
occurs when I reboot for ANY reason.
Click to expand...

Yeah, because the program need to take time to check all its
functions/Processes are Runing.
How would I prevent this problem from occurring?
Click to expand...

Contact McAfee help and Support Website, by right Click the McAfee Incon on
your Taskbar and select * Customer Support* and login with your E-Mail which
you registered with and Password.
And tell them about the Problem which you having, but tell the truth (i.e
any new software installed, infection of a virus for them to be able to help
you and get the exact answer to solve your issue).
I would go to the McAfee web site and ask this question there but site
doesn't work for non-standard questions.
Click to expand...

You paied your subscription to be helped any *Time with any Question* about
their product.
Thank you,

Barry Karas
Click to expand...

Hope this helps
please write back your experience and findings
Regards
nass
 
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