AntiSpyware

  • Thread starter Thread starter Tony Brown
  • Start date Start date
T

Tony Brown

I have been testing this on two systems One with XP
connecting to a domain and the other with XP on a
workgroup. Both are at the latest SP and interim patches.

Everything is fine on the Workgroup machine but on the
Domain logged machine the definitions always state it is
out of date and performs an upgrade. This remains
correct until the machine is rebooted and then the
definition version drops back even though the sumary
window states it was updated on the date I last ran the
update.

???
 
-----Original Message-----
I have been testing this on two systems One with XP
connecting to a domain and the other with XP on a
workgroup. Both are at the latest SP and interim patches.

Everything is fine on the Workgroup machine but on the
Domain logged machine the definitions always state it is
out of date and performs an upgrade. This remains
correct until the machine is rebooted and then the
definition version drops back even though the sumary
window states it was updated on the date I last ran the
update.
Click to expand...

Something isn't right about the domain machine. It's
nothing to do with it being in a domain, unless, perhaps,
you have set some arcane set of permissions on
the "program files" tree via group policy. I'd recommend
trying, in this order:

1) update reinstall. Control Panel, add or remove
programs, Microsoft Antispyware, change, update.

2) Remove, and reinstall, deleting the contents of the
installation folder (typically c:\program files\microsoft
antispyware) before reinstalling.

You might also check out the temp files folder in the
user profile on the domain machine and delete files
there. We've also at times suggested deleting the actual
definition files, which sometimes clears up a problem of
some sort that happens in the update process.

The names of these files can be found in this KB article:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;892519
 
Bill,
Wondering if there could be a GPO stopping the 'saving' of the update or
perhaps a hidden Deep Freeze type program running that will negate changes?

Ron Chamberlin
MS-MVP
 
Could be--I'm trying to remember if some of this kind of issue has been due
to other antispyware with active protection being a bit too active.
However, that doesn't fit with this being an issue in the domain, really.

--
 
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