Antispyware starts WIN Installer

  • Thread starter Thread starter George Harding
  • Start date Start date
G

George Harding

Starting AntiSpyware also starts WIN Installer, wanting
to install Easy CD Creator. Only way to get rid of
Installer is Task Manager.
I've run Installer Cleanup app, but no help
 
Hmm--you ran the installer cleanup tool--what did you tell it to do?

This is my "picture" of this situation--I'm not sure it is perfectly
accurate, but it seems to work for most cases I've seen so far.

The Windows installer believes that X product--in your case EZ CD Creator,
it not fully installed.

Why running (or installing) Microsoft Antispyware triggers the Installer
into remembering this detail I don't know, but I've seen other apps do this
too--notably Adobe Acrobat Reader 6.x.

There appear to me to be two fixes. Fix 1, if the app is something known to
you and that you desire to have installed on your machine--is to reinstall
the application involved. A variant of that, if you have the install media
but don't want the app installed--is to reinstall it and then uninstall it.

Fix 2 is to use the Windows Installer cleanup tool--and remove the items
related to the specific application involved. You should only do this if
you don't want the app installed, and don't have access to the installation
media--and maybe even can't identify what the app is or where it came from.
You must be able to identify it well enough to pick it from the list the
Cleanup tool provides, of course.

So--are you saying that you removed the item related to your issue, via the
Windows Installer cleanup tool, and that it didn't change what happens?
 
The Installer cleanup app didn't give me a list, as you
seem to imply it does. It ran to completion, but
apparently doesn't have any effect on the problem. After
the license agreement, it appears to enter some
shortcuts, then proceeds to the Finish page.

Antispyware says it has found one spyware item, but the
app won't open at all now.

I can't seem to find my copy of Easy CD Creator, so I
don't really want to uninstall it. At this point, I think
my only choice is to uninstall AntiSpyware.

George
 
Hmm - the underlying issue will continue to exist, and may pop up with some
other application which uses the Windows Installer. I'll post my link to
the cleaner in case you tried something different:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

I'm wondering whether your experience with the cleaner app relates to the
same issue--it is possible to reinstall the Windows Installer, as well.
 
-----Original Message-----
Starting AntiSpyware also starts WIN Installer, wanting
to install Easy CD Creator. Only way to get rid of
Installer is Task Manager.
I've run Installer Cleanup app, but no help
.
Click to expand...
 
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