AntiSpyware Beta expiration

[Guest]

My version of the Beta expired at the end of the year. I get a popup telling
me so and directing me to a Microsoft link for an upgrade. However, when I
go to the Microsoft page, I see only the usual information about the
software.

I've downloaded the latest version and installed it. It asks me if I'd like
to upgrade or remove my existing software. I choose upgrade and it installs
just fine. When I restart the app, though, I get the same expiration popup I
got in the first place.

I've tried uninstalling the software, rebooting and then reloading the
latest installation file. Same expiration popup again.

Any suggestions? What am I missing?

John

 

[Guest]

The suggestion of Cgara is shure helpful but doesn't provide any clues about
wy this problem occurs. So I checked the downloaded versions of my latest and
my former installation file downloads and guess what: they are the same file
versions! It looks like Microsoft points to the wrong file in its download
page for the latest AntiSpyware release... Please check this out Microsoft!

JJ

 

[Guest]

Thanks, Cgara! That did the trick.

I agree with JJ. Microsoft needs to update that link!

John

 

[Bill Sanderson]

My thanks, too - to the person who originally made that suggestion, and to
other users who corrected my later posts which gave incorrect information
about how to get there.

Glad it helped you.
--

 

[Bill Sanderson]

I can attest that probably 10's of millions of users have successfully
updated via that same download link.

I can't explain where the problem is, but it isn't as simple as pointing to
the wrong file.

--

 

[Bill Sanderson]

If anybody has the time--it'd be interesting to do a number of successive
downloads from that same link--placing the results with changing names, in a
folder, and checking to see whether they are all identical, and which code
version they are.

Anybody want to try this some small number of times?

--

 

[Guest]

I had the same problem. Running the updater did the trick.

Thanks,

Michael

 

[Guest]

i have tried reinstalling to another folder as in e.g "C:\msas\, i have tried
emptying ie cache, deleting files and folders after uninstalling and then
using a file wiping utility. i have also tried the error 101 fix on a link
from msas site using regedit,
and after lots of reinsalls and restarts the THE ANSWER IS USING THE LITTLE
SATELITE ICON IN PROG FILES FOLDER.
Many thanks to bill sanderson
THANK YOU.!!

 

[Bill Sanderson]

The thanks is really due to the network of folks that post helpful messages
here. I didn't find that one, and, in fact, posted the wrong advice about
it for a period of time after it had been found.

peer support newsgroups are all about peers helping each other--and there
are lots of contributors here to that effort.
--

 

[Guest]

running that update exe didn't work for me unfortunately.
the updates did install but anitspyware program pops up that expiration
notice all the time
i'm using win2k and formatted my hdd last night

carl

 

[Guest]

Got to say that running the "Giant" update exe did nothing for me either.

But here's the curiosity:

I have one desktop PC (main PC) and two laptops.

When I used the Microsoft link with the laptops, the following happened on
downlaoding the required installer:

1. The installer unpacked
2. A pop-up was displayed informing my MS Antispyware was about to be
updated, and prompting me to confirm if I wanted this
3. On confirmation, the installer executed & at the end another pop-up came
up informing me I had to reboot to complete the install.
4. After rebooting, MS AS was updated to the July 2006 expiry date

BUT, when trying to update the desktop machine:

1. On running the installer, it went straight into running an Install Wizard
that resulted in the "Micsrosoft Antispyware Maintenance Screen" appearing.
which gave me the options of a) Upgrading MS AS or removing it.
2. On selecting "Upgrade" the installer appeared to unpack & install new files
3. HOWEVER, at the end of the process, a screen was displayed informing me
MS AS had updated - with NO requirement to reboot.
4. This was the install process that appeared to fail, as the version of MS
AS on the desktop machine is still "expired"

So, two completely different install routines from apparently the same
installer downloaded from the MS site.

As a reference:

- 1 Laptop is running XP Tablet (professional) Edition upgraded to SP2 by
myself
- 1 Laptop is running XP Home with SP2 already installed
- The desktop system is running XP Home with SP2 installed by myself.

- On one of the laptops and on the desktop, I install all apps into a
separate partition to the C:\ partition - yet this doesnt appear to hinder
the update on the laptop.

- All three machines run essentially the same core software, only the
desktop have additional graphics and video editing software, so there is no
obvious explanation as to why the install should succeed on the laptops but
not the desktop.

In running multiple downloads of the installer file (four in all) I can't
see any differences in versions between the copies that installed OK and the
three attempts that have failed on the desktop machine.

As it stands, I've still not managed to upgrade the Desktop machine....any
ideas?

 

[Bill Sanderson]

Hmm--this is very helpful, I think--it's beginning to sound to me as though
this is an installer issue of some sort, rather than the download
itself--this is a bit hard to believe, but you appear to me to be describing
completely different results from the same download on the different
machines--correct? To compare the downloads in a formal way, rename them
with 8.3 names (or copy them to files with such names), put them in the same
folder, go to a command prompt in that folder and do

fc filename1 filename2

And I suppose you haven't monkeyed with the date format settings on these
machines either--so we aren't seeing a spurious expiration date due to a
date formatting issue?

Can you: Clear Temporary Internet files, using the UI in IE for that
purpose--clear all offline content, as well. See if that helps.

in \%windowsroot%\downloaded installations, if you dig through the
GUID-numbered sub-folders--how many Microsoft Antispyware.msi's do you
have? Any joy if you delete the folders and content related to all but the
most recently dated one?
--

 

[Guest]

I gotta report, that the updater did the work. There is something wrong with
the installer.
Thanks,

 

[Bill Sanderson]

Agreed--others are suceeding by deleting the installation folder and then
retrying the install. The installer is failing to update something in some
file there under some circumstances. I've no idea why the autodownload
succeeds when a direct download fails, though--I think it is extremely
unlikely that old code is coming down through the download system at this
point.

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