Anti-virus software won't install after W2000 upgrade

  • Thread starter Thread starter merlin
  • Start date Start date
M

merlin

I upgraded from Win98 to Win2000 Pro and installed all
service paks. All my existing programs seem to be working
OK, but I can't install either McAfee or Symantec
antivirus programs. I keep getting the error
message "Error 1606. Could not access network location %
ALLUSERSPROFILE%\Start Menu|Programs|Administrative
Tools\. I've run the Windows program using the CD and did
a repair, but the same error is occurring. I've installed
other programs with no problems. Can anyone help??
 
I had similar problem when I installed Norton Anti Virus
after installing Service Pack 4. Ask similar question
from MS and never received a reply. My solution was to
uninstall SP4 and now computer and NAV are operating.
Good luck.
 
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