I had Norton on my computer, afew days ago it turned off and I was unable to
turn it on again. I removed it and installed Windows One Care, same thing
happened. I turned on Windows defender and that turned off.
I've now got McAfee installed, but I'm expecting the same to happen. I've
run virus scans with all the above, but the problem regenerates itself.
cananyone help me on this ?
Read carefully, *focus*!!
A number of experts agree that the retail AV version of *McAfee*, *Norton*
and *Trend Micro* has become cumbersome and bloated for the average user.
These retail version software can play havoc with your PC.
1. Download and run the respective Removal Tools and try to get a refund:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003
products and Norton 360 from your computer.
2. Download and run the McAfee Removal tool:
https://us.mcafee.com/root/MCPR2.exe
If you receive a security alert, click Yes.
Click Save to download the file to a location on your computer.
Navigate to the location where the file was saved.
Ensure all McAfee application windows are closed.
Double-click MCPR2.exe to run the removal tool.
Note: Windows Vista users must right-click and select Run as Administrator.
Restart your computer when prompted. Your McAfee products will not be fully
removed until you restart.
All McAfee products are now removed from your computer.'
3.Uninstall Windows One Care in Add/Remove Programs (its detection rate is
mediocre).
4. Ensure you Vista Firewall is activated.
Don't use any 3rd party software firewall application!
5. Download/execute CCleaner - Free
Cleans temporary internet files, cookies, history, recent urls, application
MRUs, etc. ...
http://www.filehippo.com/download_ccleaner/
If Windows Defender is utilized go to Applications, under Utilities
uncheck "Windows Defender".
6.Real-time AV applications - for viral malware.
Do not utilize more than one (1) real-time anti-virus scanning engine!
Disable the e-mail scanning function during installation (Custom
Installation on some AV apps.) as it provides no additional protection.
Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/
You may wish to consider removing the 'AntiVir Nagscreen'
http://www.elitekiller.com/files/disable_antivir_nag.htm
or
Free antivirus - avast! 4 Home Edition
It includes ANTI-SPYWARE protection, certified by the West Coast Labs
Checkmark process, and ANTI-ROOTKIT DETECTION based on the best-in class
GMER technology.
http://www.avast.com/eng/avast_4_home.html
(Choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.)
or
AVG Anti-Virus Free Edition
http://free.grisoft.com/
(Choose custom install and untick the email scanner plugin.)
or
ESET NOD32 Antivirus - Not Free
http://www.eset.com/
or
Kaspersky® Anti-Virus 7.0 - Not Free
http://www.kaspersky.com/homeuser
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
A-S applications - for non-viral malware.
The effectiveness of an individual A-S scanners can be wide-ranging and
oftentimes a collection of scanners is best. There isn't one software that
cleans and immunizes you against everything. That's why you need multiple
products to do the job i.e. overlap their coverage - one may catch what
another may miss, (grab'em all).
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
and
Ad-Aware 2007 - Free
http://www.lavasoftusa.com/products/ad_aware_free.php
http://www.download.com/3000-2144-10045910.html
and
Spybot Search & Destroy - Free
http://www.safer-networking.org/en/download/index.html
and
Windows Defender - Free (build-in in Vista)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
WD monitors the start-registry and hooks registers/files to prevent spyware
and worms to install to the OS.
Interesting reading:
http://www.pcworld.com/article/id,136195/article.html
"...Windows Defender did excel in behavior-based protection, which detects
changes to key areas of the system without having to know anything about
the actual threat."
After the software is updated, it is suggested scanning the system in Safe
Mode.
A clarification on the terminology: the word "malware" is short for
"malicious software." Most Anti-Virus applications detect many types of
malware such as viruses, worms, trojans, etc.
What AV applications usually don't detect is "non-viral" malware, and the
term "non-viral malware" is normally used to refer to things like spyware
and adware.
On-demand AV applications.
(add it/them to your arsenal and use it/them as a "second opinion" av
scanner).
David H. Lipman's MULTI_AV Tool
http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe
http://www.pctipp.ch/downloads/dl/35905.asp
English:
http://www.raymond.cc/blog/archives/2008/01/09/scan-your-computer-with-multiple-anti-virus-for-free/
Additional Instructions:
http://pcdid.com/Multi_AV.htm
Kaspersky's AVPTool
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
There's no updating involved since the scanning engine is updated
several times a day and you simply download the updated scanner whenever
you want to do a scan.
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
Note: It is Free for private use. Just download (do NOT buy) and install.
Still have problems?
Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe
Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.
NOTE: Registration is required in any of the below before posting a log
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://forums.tomcoyote.org/index.php?showforum=27
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.spywarewarrior.com/viewforum.php?f=5
Good luck
