Anti Spyware setup error

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  • Start date Start date
G

Guest

When I try to install the latest version of Anti Spyware Beta, I get an
error. "Error reading setup initialization File" I have tried running the
app both from the Microsoft web site and also downloading the file and
running it locally.

Thanks,

Dan
 
Hello daniel_eller,

Clear temp files, and temporary internet files.
Empty your IE cache and your other temporary file folders, eg: c:\temp,
c:\windows\temp
or C:\Documents and Settings\<name>\Local Settings\Temp (the path to your
temp folder will change depending on your name) - sometimes programmes can be
hidden in there - watch out for mysterious *.exe files or *.dll files in
those fºlders.
http://www.mvps.org/winhelp2002/delcache.htm

One possibility is that the downloaded installer file is corrupt.

And then download a fresh copy
of the installer by following the download links from
http://www.microsoft.com/spyware/

Then try running the new installer.

Did you also clear the OS temp folder? One way to do this is with Disk
Cleanup--Start, all programs, accessories, system tools, disk cleanup.

Any chance of getting a copy of the download file via a different ISP--on a
CD from another machine, for example?

You are saving the file locally before running it? I know this seems inane,
since otherwise it is simply run from the TIF, but it seems to make a
difference.

Good luck

Engel
 
Are you attempting to run it on a Windows version other than Windows 2000 or
Windows XP?
 
Thanks,

I'll try the things you recommended.

Engel said:
Hello daniel_eller,

Clear temp files, and temporary internet files.
Empty your IE cache and your other temporary file folders, eg: c:\temp,
c:\windows\temp
or C:\Documents and Settings\<name>\Local Settings\Temp (the path to your
temp folder will change depending on your name) - sometimes programmes can be
hidden in there - watch out for mysterious *.exe files or *.dll files in
those fºlders.
http://www.mvps.org/winhelp2002/delcache.htm

One possibility is that the downloaded installer file is corrupt.

And then download a fresh copy
of the installer by following the download links from
http://www.microsoft.com/spyware/

Then try running the new installer.

Did you also clear the OS temp folder? One way to do this is with Disk
Cleanup--Start, all programs, accessories, system tools, disk cleanup.

Any chance of getting a copy of the download file via a different ISP--on a
CD from another machine, for example?

You are saving the file locally before running it? I know this seems inane,
since otherwise it is simply run from the TIF, but it seems to make a
difference.

Good luck

Engel
Click to expand...
 
I'll go with Engel's advice. Make sure that a fresh download is part of the
routine--didn't spot whether Engel listed that. (I know you've downloaded
at least twice already, but....)

--
 
Hi Dan, Is MSAS the only program you have had problems with or are there
other programs you have had problems with recently.
 
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