Plan B
Download Ccleaner
http://download.ccleaner.com/download120bin.asp
Download Adaware SE & Ewido Security Suite
Ewido .
http://www.ewido.net/en/download/
Adaware SE
http://www.download.com/3000-2144-10045910.html
Update the definitions and run them both after following
these steps.
1.
Go to: Start > Run >Type:
services.msc
Hit Enter
In the Services window, press name to sort them into
order then scroll down for:
System Startup Service (Make sure its the exact name)
Right click it and select "Properties"
Click the "Stop" button, and wait for Windows to stop the
process
Then change the "Startup Type" drop-down menu
from "Automatic" to "Disabled"
2.
Go to Start > Run and type in
cmd
Click OK
In the command window that opens Copy and Paste the
following commands one at a time exactly as they appear
below and hit the Enter key after each one:
del C:\WINDOWS\svcproc.exe
Press Enter
del C:\WINDOWS\system32\drpmon.dll
Press Enter
sc delete SvcProc
Press Enter
cd C:\windows
Press Enter
nail.exe /FullRemove
Press Enter
then type
exit
Press Enter
3.
Go to Start > Run and type
%temp%
The Temp folder will open.
Click Edit > Select All > Right click the files and press
Delete to delete the entire contents of the Temp folder.
Goto start then run and type
prefetch
delete the contents of this folder
Finally go to Control Panel > Internet Options. On the
General tab under
"Temporary Internet Files" Click "Delete Files". Put a
check by "Delete
Offline Content" and click OK.
Click on the Programs tab then click the
"Reset Web Settings" button. Click Apply then OK.
4.
Run full system scans with both Adaware SE & Ewido and
clear anything found.
5.
Run Ccleaner and remove anything found also use the
issues button and scan for any issues,repair any that are
detected.
Reboot and hopefully that will be the end of it if you
have any problems let me know
Regards
Andy Manc
