joe said:
[sigh] You will find that providing one or two-word answers and no details
will not get you help. I'm not going to spend my time trying to drag the
details out of you. So here are links to show you what you need to provide
in order to get focused help, as well as the First and Second Questions of
Troubleshooting for you to answer. Come back with all pertinent details and
we can go from there. Or take the machine to a competent local computer tech
(not a BigComputerStore/GeekSquad type of place).
How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
Usenet
The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
And if you think your computer is completely fine except for Windows
Defender, there is a dedicated newsgroup for it:
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx
If you choose to post there, you should provide the necessary information
for the WD experts to help you.
Malke