Another worthless expensive printer

  • Thread starter Thread starter Sara Brown
  • Start date Start date
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Sara Brown

I have a HP PhotoSmart 8200 that started showing a "Ink System
Failure" error right after I added new print cartidges..Now it won`t
do anything and HP support was beyond unhelpful "Is it turned on? Is
the cable plugged in? Are you sure you have ink?" They basically told
me, "It would cost more to fix than it does to buy a new one so go get
another HP printer."..Fat chance!..This is the third $200 printer (I
got it when it first came out so it cost more than they probably sold
for later) I`ve gotten in a row that suffered some sort of stupid
error and there seemed to be no easy fix for..I`ve seen stuff on
websites about this (Pull plug, wait, etc) but nothing fixes it..So
that makes an Epson, HP and Brother printer that have all been a waste
of money for me printing wise..The Epson at least can still function
as a scanner
 
I have a HP PhotoSmart 8200 that started showing a "Ink System
Failure" error right after I added new print cartidges..Now it won`t
do anything and HP support was beyond unhelpful "Is it turned on? Is
the cable plugged in? Are you sure you have ink?" They basically told
me, "It would cost more to fix than it does to buy a new one so go get
another HP printer."..Fat chance!..This is the third $200 printer (I
got it when it first came out so it cost more than they probably sold
for later) I`ve gotten in a row that suffered some sort of stupid
error and there seemed to be no easy fix for..I`ve seen stuff on
websites about this (Pull plug, wait, etc) but nothing fixes it..So
that makes an Epson, HP and Brother printer that have all been a waste
of money for me printing wise..The Epson at least can still function
as a scanner

You know, I actually thought this printer would have been a winner.
The #02 cartridges being simple ink tanks detached from the head,
closed circuit purging. But I think this whole making the plumbing
more complex just makes it easier to stuff up the drain. This is
likely why they switched to the more simple snap in head and simple
ink tanks. The new model floats at about $99 IIRC. If it wasn't for
CD printing, ease of refilling, and a need for a general purpose
machine, I would have seriously considered this model. IIRC they used
a variable sized tank based on use where the ink was the same price
regardless of volume. Seemed an odd choice for individual tanks.

There are many AIOs you can get on closeout for about $100. Presently
the Canon mp530 is onsale for $105 on buy.com. The canon store also
has cheap models as well referbished.


But for the sake of your existing printer, I found this instruction
block to remove the "I'm broken" flag from your printer.


"
1. Get the unit into the “Support Menu” by following the steps below :
A. - Press and hold the “left arrow” key.
B. - Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release the “OK” button.
Display should say “Support” and display the FW rev (something like
R0616R)
2. Press and release the right arrow button until the display says
“System Configuration Menu”.
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already,
Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to
clear”.
7. Press and release the “OK” Button. Message changes to “Hardware
failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary,
so that, either the “Welcome to Photosmart Express” screen appears,
or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO
PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power
cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the
power cable into the wall outlet first and then into the back of the
printer
11. Turn the unit on. The printer may display message “USE POWER
BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”.
Press OK. The Printer will start the “ONE TIME INK INITIALIZATION
PROCESS”. Allow this process to complete and do not interrupt. Once
the initialization process is complete, the printer will print out a
Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF
TEST prints, then printer is ready for use or Software Installation."
--http://www.fixya.com/support/t465177-
ink_system_failure_erorr_0xc18a0306
 
I have a HP PhotoSmart 8200 that started showing a "Ink System
Failure" error right after I added new print cartidges..Now it won`t
do anything and HP support was beyond unhelpful "Is it turned on? Is
the cable plugged in? Are you sure you have ink?" They basically told
me, "It would cost more to fix than it does to buy a new one so go get
another HP printer."..Fat chance!..This is the third $200 printer (I
got it when it first came out so it cost more than they probably sold
for later) I`ve gotten in a row that suffered some sort of stupid
error and there seemed to be no easy fix for..I`ve seen stuff on
websites about this (Pull plug, wait, etc) but nothing fixes it..So
that makes an Epson, HP and Brother printer that have all been a waste
of money for me printing wise..The Epson at least can still function
as a scanner

Easy fix is relative term.

There is, to my thinking, no excuse for not thoroughly studying the
field in preparation to buying a printer. An objective, as to how
expectations stack up as to using it -- for a reality check against
user reviews and after-market techniques available -- well and simply
enough, then, because the manufacturer promotion ad-copy looks
appealing.

I was well on my way into inkjet territory, after my last Okidata's
less-than-stellar career, whereupon a sales circular arrived for a $46/
US shipped Samsung laser, I switched to at the last minute.

For instance -- I want black. Only. Color is less of a distraction
than a copier. Something like degrees to my car, with an expired XM
radio subscription, a fancy radio to display all the XM crap, which I
never wanted, but was sold, inclusive of XM's promotion crap now
arriving in the mail every other week. What it does get is 40mpg.

The inkjet was the aim, anyway, and I was leaning towards a Canon
because I liked how some users refill the cartridges. Like the
cheapest car with the longest warranty on the market, a Hyundai
Accent, however, the Samsung presents itself for a more convenient and
efficient means to black. Besides, I working mainly off last year's
review of Canons and hadn't nailed it for 2008 production models.

Which required switching, as well, on what I was reading up on, from
quite a few sites, about what users and toner re-manufacturers are
saying, before going over to Ebay and buying six bottles of 3000-pg
toner powder, shipped for $30/US, being where I am at, on my first
refill bottle for near 4000 pages at Samsung's rating (1000 pages at
mine - books I print from Word4Win).

A relative measure of what I have done, not wanting to talk to a
resourced India help hotline, nor by way of reiterating how stupid I
obviously am after buying several printers consecutively, only to
become very practiced at pulling my hair out. Help-lines, I agree,
seem to be well-trained to be very commiserate in that regard.

Yes, indeed, ma'am -- I'm here to assure you, although we may
appreciate all this fine, new technology -- let us have no delusions
as to an intent contained in the fine print to obfuscate efficiency
for additional cost factors.

There's no getting around being burnt for ignorance of an intent to
milk you for consumables. And, any indignation you may feel about
having to forgo an 'easy fix' in lieu of getting your hands dirty,
please bear in mind, everything about computers is a backdrop of as
much as six-times a cost outlay for a supportive infrastructure that
wouldn't care to sell itself cheap nor, necessarily, efficiently.
 
I have a HP PhotoSmart 8200 that started showing a "Ink System
Failure" error right after I added new print cartidges..Now it won`t
do anything and HP support was beyond unhelpful "Is it turned on? Is
the cable plugged in? Are you sure you have ink?" They basically told
me, "It would cost more to fix than it does to buy a new one so go get
another HP printer."..Fat chance!..This is the third $200 printer (I
got it when it first came out so it cost more than they probably sold
for later) I`ve gotten in a row that suffered some sort of stupid
error and there seemed to be no easy fix for..I`ve seen stuff on
websites about this (Pull plug, wait, etc) but nothing fixes it..So
that makes an Epson, HP and Brother printer that have all been a waste
of money for me printing wise..The Epson at least can still function
as a scanner

If you are having problems with multiple printers and multiple brands then
I would say the problem lies with your expertise. There is something you
are doing either hardware or software wise that is causing the problem.
 
If you are having problems with multiple printers and multiple brands then
I would say the problem lies with your expertise. There is something you
are doing either hardware or software wise that is causing the problem.

Well, this is a theory, I'm not saying it shouldn't be explored, but
it's not a very good one.

A given person uses a printer by putting in paper and ink. The HP
8250 takes the #02 cartridge which has the cartridges away from the
head, so there is really no way for a user to mess up. There is no
pigmented tank so even if they were not keyed, the user couldn't
really screw up.

Also, when a user complains about a known error, well, they are hardly
to blame are they?

Plus we have the new Photosmart D5460 with a more simple design. The
HP 8250 had a number of innovations including a closed loop waste ink
system. Very handy and no waste ink. Sound good. But ink is cheap
on their level, they could easily increase the value to accommodate
waste ink and not build something so complex in the printer. A diaper
is more simple, and the worst that can happen with a diaper is it gets
full over time.

I don't actually know why the 8250s are failing but I suspect the
complex mechanics, while handy and useful, break down. I doubt this
has anything to do with the user.

The sad reality is printers are made to be disposable.
 
But for the sake of your existing printer, I found this instruction
block to remove the "I'm broken" flag from your printer.
1. Get the unit into the “Support Menu” by following the steps below :
A. - Press and hold the “left arrow” key.
B. - Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”

There is no "Setup" key.
 
If you are having problems with multiple printers and multiple brands then
I would say the problem lies with your expertise.  There is something you
are doing either hardware or software wise that is causing the problem.

I think it`s a conspiracy..I think somehow the HP printer has built
in software which senses that you didn`t buy HP ink cartidges and
causes it to malfunction. :-)
 
There is no "Setup" key.

Well, please enjoy the instruction block for the printer you don't
own.

Sorry I googled the issue and I found that block, but clearly it's for
the Photosmart C5180 which happens to have the same error.

Everything else I see gives you the same instruction block as you
already tried, which basically suggest that turning it off and on
again will resolve the issue. I don't see a "service manual"
available, which would likely contain more details instructions than
HP typically provides, though they were pretty clear on the hidden
menus for the C5180.

I've been buying printers in the $100-$150 class my self. I did spend
extra an an AIO, an canon mp760 and mp830, both still in working order
but as the mp830 was on sale for $150 I picked up a spare. The head
is worth $50, the ink $60, and the print it self well, I'm pleased
enough with it that I don't want to change unless something supremely
better comes along. My last printer was the hp PSC 950 which started
to have intermittent scanning problems. I think this has to do with
the scanners using a white strip to align them selves, and that strip
yellows due to exposure to light or air. It had a good 5 year run and
technically it still works.

But unfortunately it looks like you're in the market for another
printer.
 
I think it`s a conspiracy..I think somehow the HP printer has built
in software which senses that you didn`t buy HP ink cartidges and
causes it to malfunction. :-)

I am sure that claim is false but a really good idea.
 
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