Another user signed on?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to shut down, I get a message that another user is logged. I am
NOT on a network, and no one else is logged on. What can I do? Would
appreciate any help & suggestions.

Thank you.
 
Is your system FULLY patched with all the Windows Updates?

Are you running a quality firewall and NOT the one that comes with Windows
XP SP2?

Do you keep updated, and run, a good quality anti virus program?

Have you checked your system recently with 2-3 of the better knows anti
spyware programs, after having had updated them of course?

You give us no information to work with but your computer may have been
compromised.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"
 
Richard,

This is actually on my son's PC.
Q1 - I believe all the patchs are loaded up to SP2. Don't think that he
loaded SP2 yet.
Q2 - His only firewall is the one that came with XP.
Q3 - Yes, he has Norton Anti Virus, and am fairly certain he is current on
the updates.
Q4 - He is using SpyBot, and again, I'm fairly certain he is current on the
updates.

I will be going up to his house this weekend, and will confirm the above,
and load SP2. Anything else?

Thanks,
Dave
 
Unless he is already using something stronger than the firewall that comes
with SP2, I would strongly suggest you install the latest version of
ZoneAlarm on his computer. If his AV is not up to date, or the subscription
has run out, get the ZoneAlarm Security Suite and update it to the latest
version.

It is a fine protection suite.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"
 
Thanks for the suggestion, Richard. I'll have him do that, and then see what
happens from here.

Dave
 
Is the computer set up for Fast User Switching?
Multiple profiles can be logged in at the same time.
There is a choice "Switch user" or "Log off".
If "Switch user" is selected and you log in to a different profile and then
shut down from the second profile, you will get that message.
 
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