G
Guest
I am attempting to upgrade my new PC that came pre-installed with Home
Premium. After reading some of the posts, it sounds like like upgrading is a
much more difficult task than installing a clean OS. However, since I've
already paid for the upgrade (approx. $185 w/tax), I want to keep trying this
route.
Some history:
I ran upgrade advisor: Although it reported that it couldn't find
information on my chipset and some of the USB controllers, it didn't list any
errors or outright problems.
I first tried upgrading and didn't realize that pre-installed anti virus
software would interfere with upgrade. It did and I uninstalled and am now
able to consistently fail at 99% with a message like "Windows failed to
configure one or more components". I reboot and it rolls back the install.
I look at the setuperr.log located in "C:\$WINDOWS.~BT\Sources\Panther" and
it lists the following errors:
MIG AddDriverFiles: SetupDiBuildDriverInfoList failed[gle=0x00000002]
.... (leaving lots of text out here for brevity)
CBS Startup: POQ has not been processed yet, aborting startup processing.
Startup processing will be attempted again. hr: 0x80004004
CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed
0x80004004
CMI Callback_CMI_ConfigInstall: CBS startup processing re-run failed.
After several attempts to upgrade, I am now down to what I think is the
minimal system: on board video, no legacy usb support, disabled onboard
sound, no attached USB devices, no cards in PCI slots. I still get
aforementioned errors.
Here's my 1st ?: do I need to clean anything up before attempting subsequent
installs? For instance, when I boot now, I am presented with two options
"Setup" or "Windows Vista". Also, "\Boot" root of C:. Is this interfering?
2nd ?: Is it possible that the proving the chipset and usb controller inf
files will help with the issue (due to the message when running upgrade
advisor). I've tried placing the Intel inf files on a thumbdrive but no
difference.
Do you have any other recommendations?
Thanks.
Premium. After reading some of the posts, it sounds like like upgrading is a
much more difficult task than installing a clean OS. However, since I've
already paid for the upgrade (approx. $185 w/tax), I want to keep trying this
route.
Some history:
I ran upgrade advisor: Although it reported that it couldn't find
information on my chipset and some of the USB controllers, it didn't list any
errors or outright problems.
I first tried upgrading and didn't realize that pre-installed anti virus
software would interfere with upgrade. It did and I uninstalled and am now
able to consistently fail at 99% with a message like "Windows failed to
configure one or more components". I reboot and it rolls back the install.
I look at the setuperr.log located in "C:\$WINDOWS.~BT\Sources\Panther" and
it lists the following errors:
MIG AddDriverFiles: SetupDiBuildDriverInfoList failed[gle=0x00000002]
.... (leaving lots of text out here for brevity)
CBS Startup: POQ has not been processed yet, aborting startup processing.
Startup processing will be attempted again. hr: 0x80004004
CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed
0x80004004
CMI Callback_CMI_ConfigInstall: CBS startup processing re-run failed.
After several attempts to upgrade, I am now down to what I think is the
minimal system: on board video, no legacy usb support, disabled onboard
sound, no attached USB devices, no cards in PCI slots. I still get
aforementioned errors.
Here's my 1st ?: do I need to clean anything up before attempting subsequent
installs? For instance, when I boot now, I am presented with two options
"Setup" or "Windows Vista". Also, "\Boot" root of C:. Is this interfering?
2nd ?: Is it possible that the proving the chipset and usb controller inf
files will help with the issue (due to the message when running upgrade
advisor). I've tried placing the Intel inf files on a thumbdrive but no
difference.
Do you have any other recommendations?
Thanks.