Annoying Windows Explorer Problem

  • Thread starter Thread starter pbl
  • Start date Start date
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pbl

Today when navigating the Program Files folder I came across this error:

Windows explorer has stopped working
Followed by:
Windows explorer is restarting

I hoped this was a one-off Vista glitch but not so. Whenever I open the
Program Files folder all is well but when I scroll about a third of the way
through the error appears. I can't duplicate it in any other folder - it's
only the Program Files folder and it occurs 100% of the time. I did a system
restore back to 3 days ago but the problem remains.

Any ideas what may be going on here?
 
The problem is worse than I thought. I now cannot move files. Copying to
another folder is okay byt moving files from any folder to another or to the
recycle bin is a problem. The moving item dialog box remains active with a
transfer speed of 0 bytes/sec. If I cancel the move, the dialog box reports
it is cancelling but it remains there. I have to resort to ctl-alt-del and
close using the task manager at which point I get the Windows explorer error
as per below. Now I'm starting to get worried...
 
Take a look at your system log see what's crashing. Could be a video driver
or a specific file/folder under Program Files but the log should point you
in the right direction.
 
Okay, here is the error report. Foes it make any sense to anyone? I'm at
50% of the way througgh the system scan as I type.


Windows Explorer

Problem
Stopped responding and was closed

Date
9/08/2008 11:17 PM

Status
Report Sent

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Hang Signature: c482
Hang Type: 6144
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 3081
Additional Hang Signature 1: a643fc8f1332b395b964bba66f335318
Additional Hang Signature 2: 9694
Additional Hang Signature 3: 828fb9bd08548996ff6dc0db31a62274
Additional Hang Signature 4: c482
Additional Hang Signature 5: a643fc8f1332b395b964bba66f335318
Additional Hang Signature 6: 9694
Additional Hang Signature 7: 828fb9bd08548996ff6dc0db31a62274

Extra information about the problem
Bucket ID: 167142066
 
Okay I ran the scan suggested by Lee and it reported: "Windows Resource
Protection found corrupt files but was unable to fix some of them. Details
are included in the CBS.Log..." I opened CBS.Log, which is like a million
pages long, and I could immediately tell its of no use to me in diagnosing
this problem. A nice little summary of the key problems would have been
appreciated.
 
CBS.log is pretty verbose, but your specific data would have been waaaaaaay
at the bottom of that file - you could have advanced to the end and gone
back up from there and found the corrupt files relatively quickly. You
could still do that. =\

It sounds like you've some file corruption issue: it does seem like the "sfc
/scannow" approach you're taking is the right way to go.
 
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