Annoying POPUP update window

  • Thread starter Thread starter Fred
  • Start date Start date
F

Fred

There has apparently been an update to windows messenger
recently. I keep getting an update window that re-appears
as fast as i can close it.

I tried downloading, then box comes up asking whether i
want to install now, with a yes or no button. I click on
the no button, and the original popup starts re-appearing.
I do not use messenger, to my knowledge, and have no
desire to do so. these "patches" have compromised my
other Microsoft programs in the past.
Is there ANY way i can disable these popups?
Thanks, in advance for any assistance.
Fred
 
Greetings Fred,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.
Open up the main Windows Messenger window (double-click its icon in the system
tray/notification area, by the clock or click Start, All Programs, Windows Messenger to bring
it up), click the Tools menu, then Options, then Preferences, uncheck 'Run this program when
Windows starts' and click OK. Then right-click the on the Windows Messenger icon in the
notification area/system tray and choose Exit. You shouldn't see it again (unless some other
application starts it).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
Jonathan said:
Greetings Fred,

Firstly, remove your saved Passport login in Windows XP, so it
can't automatically sign you in to the service (you can readd this
back in the future if you like), click the Start Button, then
click the Control Panel. Then, click User Accounts in the Control
Panel. Select your account name, and then on the left side of the
screen, under Related Tasks, click 'Manage my Network Passwords'.
In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a
new "instant messaging scanning" feature to Norton Antivirus 2003,
which can conflict with Messenger and cause some of this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton
Antivirus icon in the System Tray/Notification Area (by the
clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it
should now stop trying. Open up the main Windows Messenger window
(double-click its icon in the system tray/notification area, by
the clock or click Start, All Programs, Windows Messenger to bring
it up), click the Tools menu, then Options, then Preferences,
uncheck 'Run this program when Windows starts' and click OK. Then
right-click the on the Windows Messenger icon in the notification
area/system tray and choose Exit. You shouldn't see it again
(unless some other application starts it).

Suppose you really do want to upgrade it, as it is suggesting? Click
"yes" on the popup window and it'll download and install something
(the windows go by too fast to read), then it goes back to the
prompt telling you that an update is available. Infinite loop no
matter if you tell it to update or not to update.
 
Go to Start; type in msconfig; on Utility Screen, go to
Start up Tab; Uncheck msmsgs. Re-start. When asked, check
don't show again.
 
Back
Top