Annoying popup on HP Deskjet 5940

  • Thread starter Thread starter Arfur Million
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Arfur Million

Hello,

Every time I print something on my HP Deskjet 5940, a popup appears which
begins: "If you believe you purchased a genuine HP print cartridge" and then
recommends to go to some site to report counterfeit cartridges. I know I
haven't bought a genuine cartridge (but a valid compatible) so needless to
say this is extremely irritating - it means that if I print multiple copies
I have to wait there to hit OK every time. How do I turn this message off?

Regards,
Arfur
 
Arfur Million said:
Hello,

Every time I print something on my HP Deskjet 5940, a popup appears
which
begins: "If you believe you purchased a genuine HP print cartridge"
and then
recommends to go to some site to report counterfeit cartridges. I
know I
haven't bought a genuine cartridge (but a valid compatible) so
needless to
say this is extremely irritating - it means that if I print multiple
copies
I have to wait there to hit OK every time. How do I turn this
message off?

Regards,
Arfur
Click to expand...
Sorry I can't help but thanks for the heads up. I'd never buy an HP
Printer!
 
I purchased a Photosmart8250. Quality was good in the beginning. As
time went by, the magenta circuits took over meaning the images became
more twisted to the magenta side. HP support told me that the head is
part of the printer (?!?) and cannot be replaced. This is telling me
that I should not buy an HP printer where the head is so integrated
into the design that it cannot be replaced. This model uses the 02
series (six cartridges). This then drives me to find out what models
have integral heads. HP will not tell me. Can't help but wonder if
other brands have similar bad, questionable designs as this?
Click to expand...

This is the norm for Epson. It's generally not an issue, though as I
describe it, you sometimes have to use elbow grease in order to declog
the heads.

Canon, this is not an issue. They have two models, the sub-budget
where the heads are on the cartridge, and consumer models where the
head is detachable and replaceable, starting at about $50 or so.

The new HP d5460 follows with canon's design, detachable head though
it's a new printer and it's not clear if you can buy another head.
HP has a ton of printers with head on the cartridge. Their
businessjet line tend to employ detachable heads, on for each color.

Kodak seems to be the same deal, replaceable head.

Brother, I'm not positive if I can give a blanket opinion on them. I
know of one model with a detachable head, but the head cost more than
the printer. Not unusual in the slightest.
 
Arfur Million said:
Hello,

Every time I print something on my HP Deskjet 5940, a popup appears which
begins: "If you believe you purchased a genuine HP print cartridge" and
then
recommends to go to some site to report counterfeit cartridges. I know I
haven't bought a genuine cartridge (but a valid compatible) so needless to
say this is extremely irritating - it means that if I print multiple
copies
I have to wait there to hit OK every time. How do I turn this message off?

Regards,
Arfur
Click to expand...

I have had a reply from HP support saying that this behaviour is intended to
protect users from the dire consequences of using non-HP ink, and cannot be
turned off (except by using a generic driver, though I'm not sure what that
means).

I will seriously consider replacing my printer with a different make next
time my ink cartridge runs out. :-(

Regards,
Arfur
 
I have had a reply from HP support saying that this behaviour is intended to
protect users from the dire consequences of using non-HP ink, and cannot be
turned off (except by using a generic driver, though I'm not sure what that
means).

I will seriously consider replacing my printer with a different make next
time my ink cartridge runs out. :-(
Click to expand...


I don't know what they mean by generic driver for HP inkjets. If we
were talking lasers it was common for many a laser to offer it's own
driver, and HP II compatibility. I had a 600dpi Panasonic 6000 series
that never got a win9x or XP driver, though there was a polish driver
that crashed the system after a windows update. My only option was to
use the HP II driver, which in effect made my 600dpi laser into a
300dpi one.

I think what they are saying is you can use a different driver, one
that will operate a wide range of inkjets that doesn't have a specific
complaint.

You have to wonder if you can complain to the FTC on this issue, since
they are clearly trying to lock out 3rd party products.
 
The real question is:

What ARE the dire consequences of using non-HP cartridges?

This is the exact type of thing that should resolve in a consumer
revolt, but don;t expect the competition to be the salvation. They are
all doing it in one form or another.

These types of issues should be directed to your politicians. If enough
people "bother them" with it, someone will draw up some legislation to
consider changing things.

Art


If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/
 
I have had a reply from HP support saying that this behaviour is intended to
protect users from the dire consequences of using non-HP ink, and cannot be
turned off (except by using a generic driver, though I'm not sure what that
means).

I will seriously consider replacing my printer with a different make next
time my ink cartridge runs out. :-(

Regards,
Arfur
Click to expand...

And when you do be sure to use OEM ink.
 
measekite said:
And when you do be sure to use OEM ink.
Click to expand...

Yes, do, and be sure to use the manufacturer's paper, too. They're
designed as an integrated system, you know. It will save both the
economy and the planet, you see. You won't print nearly as much, because
you won't be able to afford it. It might not be good for the paper and
ink industries as a whole, but who needs them? It will be good for the
printer manufacturers, and we all know what an altruistic bunch they
are. It saves the printer economy, because you're spending more money to
print less, and it saves the planet because you save paper and ink since
you can't afford to print nearly as much. So it all works out. Of
course, you'll use more motor fuel to go somewhere to get your photos
printed, but you'll have fewer of them cluttering up your home that way.
Printed photos are so 20th century, anyway. You might better burn them
onto optical media - but be sure to use the brand recommended by your
burner's manufacturer, to avoid clogging and fading.

TJ
 
Yes, do, and be sure to use the manufacturer's paper, too. They're
designed as an integrated system, you know. It will save both the
economy and the planet, you see. You won't print nearly as much, because
you won't be able to afford it. It might not be good for the paper and
Click to expand...


That might be an accurate statement but it could also be a stupid
statement. In this case it is very very stupid. Why you wonder. Here
is why. You have not idea what this poster can afford or how much money
he has. Maybe he is a multi millionaire making a half million a year. If
so he can well afford ink. So you make a statement without knowing the
stats.



ink industries as a whole, but who needs them? It will be good for the
printer manufacturers, and we all know what an altruistic bunch they
Click to expand...


If he just uses HP ink how is that going to affect printer manufacturers?
 
measekite said:
That might be an accurate statement but it could also be a stupid
statement. In this case it is very very stupid. Why you wonder. Here
is why. You have not idea what this poster can afford or how much money
he has. Maybe he is a multi millionaire making a half million a year. If
so he can well afford ink. So you make a statement without knowing the
stats.
Click to expand...
So do you, more often than not. I know you've written many things about
me that simply aren't true. Going by what the OP actually wrote, I'd say
I'm closer to the mark with my sarcasm than you are with him being a
multi-millionaire. Only you would even consider taking what I wrote
seriously.
If he just uses HP ink how is that going to affect printer manufacturers?
Click to expand...
Sigh. Did you always have this much trouble with reading comprehension,
or has it developed as a result of your growing dementia?TJ
 
TJ said:
So do you, more often than not. I know you've written many things about me
that simply aren't true. Going by what the OP actually wrote, I'd say I'm
closer to the mark with my sarcasm than you are with him being a
multi-millionaire. Only you would even consider taking what I wrote
seriously.
Click to expand...

For the record, I am not a multi-millionaire.

Regards,
Arfur
 
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