Annoying dial-up problem

  • Thread starter Thread starter Craigy
  • Start date Start date
C

Craigy

I've been pulling my hair out over this for three weeks and would be
grateful for any suggestions.
I'm using NTL dial-up in the UK with W2K and IE6, can connect easily
but get "cannot find server messages" usually within five minutes of
connection. NTL don't support W2K so they refuse to help. I've tried
reinstalling the TCP/IP and PPP settings, the modem, and have also
used alternate DNS server addresses so that I can ping two separate
servers. All to no avail. Often the connection will return after a few
minutes, and I get the same error message again. No viruses. I've
tried everything I can think of except reinstallation of dial-up
networking. Can anybody suggest anything before I need to resort to
this?

Thanks, Craig.
 
Craigy said:
I've been pulling my hair out over this for three weeks and would be
grateful for any suggestions.
I'm using NTL dial-up in the UK with W2K and IE6, can connect easily
but get "cannot find server messages" usually within five minutes of
connection. NTL don't support W2K so they refuse to help. I've tried
reinstalling the TCP/IP and PPP settings, the modem, and have also
used alternate DNS server addresses so that I can ping two separate
servers. All to no avail. Often the connection will return after a few
minutes, and I get the same error message again. No viruses. I've
tried everything I can think of except reinstallation of dial-up
networking. Can anybody suggest anything before I need to resort to
this?

Thanks, Craig.
Click to expand...

Tell NTL to get their act together !! If they still refuse to
support you I'd suggest you close the account and sign up with
one of the many other ISP's who will be more than happy to
support you.

There's so many out there plenty of free/cheap deals on ISP
services at the moment.
 
I'm using NTL (dial-up) with Win2K pro and am having no problems at all.
Mind you, I'm using the Internet Explorer 5 which came with 2K (and is
actually working better than 6 was) and I set it up without Gearbox, which
doesn't work on 2K. I just used the Windows own Wizard.
Evi
 
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