annoying browser problem

  • Thread starter Thread starter Tracie
  • Start date Start date
T

Tracie

Whenever I open Internet Explorer, I get an error box
that says "This action cannot be completed because the
other program is busy. Choose 'switch to' to activate
the busy prgram and correct the problem." Then there are
2 buttons I can click on: 'switch to' and 'retry'. So I
then click on the 'switch to' button multiple times
before the box goes away. (And then the error box comes
back up periodically as I browse the web).

I also have a problem with Word that I will mention jsut
in case this is related to the browser problem. I open
word, which opens reeaally slowly, and then I get a box
that says it is configuring with Frontpage. Then when it
finishes doing whatever it is doing, I can use word ---
but I cannot save anything. After I restart my computer,
usually Word works. However, it is irritating to restart
the computer whenever I want to use word.

Anyone have any ideas what may be going on?
Thanks!
 
Hi,

It sounds like you may be infected with SpyWare.

You might want to consider the following options:

If you have Windows XP SP2, you may want to check the
following:

Open Internet Explorer, and click on Tools, Options. Click
on 'Manage Add-ons'. Then, remove any 'Add-ons' which you
may be unfamiliar with.

Next, we'll try some programs which are designed to remove
third party programs which could be causing the problems you
mentioned.

First, we'll start with AdAware. This is an excellent
program which detects and deletes spyware, and other malware
programs. AdAware is available from:

http://www.lavasoftusa.com/support/download/

After downloading and installing AdAware, *be sure to update
it*. This will ensure you are protected against the latest
threats. Then, run it.

Next, we'll get CWShredder. This neat program catches
variants which may have been missed by AdAware. CWShredder
is available from:

http://www.spywareinfo.com/~merijn/files/cwshredder.zip

Once again, be sure to update it to ensure the latest threat
protection.

The above should remove the programs causing this, and
restore your computer back to optimal configuration.

More information about Adware and Spyware is available here:

http://mvps.org/winhelp2002/unwanted.htm


Fancy,

Altrus

message : Whenever I open Internet Explorer, I get an error box
: that says "This action cannot be completed because the
: other program is busy. Choose 'switch to' to activate
: the busy prgram and correct the problem." Then there are
: 2 buttons I can click on: 'switch to' and 'retry'. So I
: then click on the 'switch to' button multiple times
: before the box goes away. (And then the error box comes
: back up periodically as I browse the web).
:
: I also have a problem with Word that I will mention jsut
: in case this is related to the browser problem. I open
: word, which opens reeaally slowly, and then I get a box
: that says it is configuring with Frontpage. Then when it
: finishes doing whatever it is doing, I can use word ---
: but I cannot save anything. After I restart my computer,
: usually Word works. However, it is irritating to restart
: the computer whenever I want to use word.
:
: Anyone have any ideas what may be going on?
: Thanks!
 
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