Animation corruption on other computers

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have sent an animation-rich presentation to a client - who claims that the
animation has become corrupted. They were able to get it up and running on
one computer, but on all of the others it comes in like PowerPoint 2000,
limited to one animation at a time. They claim they're all on Windows XP and
Vista — I am at a loss as to how I can fix this problem.

Has anyone come across this issue? Can anyone steer me in the right
direction?


billray
 
They can't be on Windows XP and Vista on the same computer -- those are both
operating systems. Which version of Office / PowerPoint are they using?
That's what's important here.

If it's Office XP (aka PPT 2002) or 2003, then have them go to Tools |
Options | Edit and make sure they haven't disabled "new animation effects"
by ticking that box at the bottom of the dialog.
 
PowerPoint 2002/XP and above introduced new animations which PowerPoint 2000
and below will not be able to play it. You can have them download the free
PowerPoint Viewer 2003, which will allow them to view the presentation
correctly:
http://www.microsoft.com/downloads/...27-43ab-4f24-90b7-a94784af71a4&displaylang=en

Alternately, you can convert the presentation into exe, with the viewer
embedded:
"PowerPoint 2003 to EXE"
http://www.indezine.com/products/powerpoint/pp2003/ppt2exe.html

"PowerPoint 2002 to EXE"
http://www.indezine.com/products/powerpoint/ppxp/ppt2exe.html
--
Shawn Toh (tohlz)
Microsoft MVP PowerPoint

Site Updated: Dec 24, 2006
PowerPoint Anime - Rewrite
http://pptheaven.mvps.org
PowerPoint Heaven - The Power to Animate
 
That's what it sounded like to me too — but they verified that they're using
PowerPoint 2002/XP and PowerPoint 2007, so that isn't the problem. It's
very strange that it comes up properly on one of their laptops and no other
computer in their office. I sent them a Packaged CD which works, but they
need to be able to edit and play around with the presentation.

Any other suggestions?
 
that's exactly what they've done!! Thanks. (BTW, they have tried it on
various computers in the office - and none seem to work. Most are on XP and
one is on Vista).
--
billray


Echo S said:
They can't be on Windows XP and Vista on the same computer -- those are both
operating systems. Which version of Office / PowerPoint are they using?
That's what's important here.

If it's Office XP (aka PPT 2002) or 2003, then have them go to Tools |
Options | Edit and make sure they haven't disabled "new animation effects"
by ticking that box at the bottom of the dialog.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


bill said:
I have sent an animation-rich presentation to a client - who claims that
the
animation has become corrupted. They were able to get it up and running
on
one computer, but on all of the others it comes in like PowerPoint 2000,
limited to one animation at a time. They claim they're all on Windows XP
and
Vista - I am at a loss as to how I can fix this problem.

Has anyone come across this issue? Can anyone steer me in the right
direction?


billray
Click to expand...
Click to expand...
 
If they are on 2002/XP and above, the solution that Echo posted should works
then.
--
Shawn Toh (tohlz)
Microsoft MVP PowerPoint

Site Updated: Dec 24, 2006
PowerPoint Anime - Rewrite
http://pptheaven.mvps.org
PowerPoint Heaven - The Power to Animate
 
Ahhhh, now I understand what you meant.

Glad we got the problem resolved.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


bill said:
that's exactly what they've done!! Thanks. (BTW, they have tried it on
various computers in the office - and none seem to work. Most are on XP
and
one is on Vista).
--
billray


Echo S said:
They can't be on Windows XP and Vista on the same computer -- those are
both
operating systems. Which version of Office / PowerPoint are they using?
That's what's important here.

If it's Office XP (aka PPT 2002) or 2003, then have them go to Tools |
Options | Edit and make sure they haven't disabled "new animation
effects"
by ticking that box at the bottom of the dialog.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


bill said:
I have sent an animation-rich presentation to a client - who claims
that
the
animation has become corrupted. They were able to get it up and
running
on
one computer, but on all of the others it comes in like PowerPoint
2000,
limited to one animation at a time. They claim they're all on Windows
XP
and
Vista - I am at a loss as to how I can fix this problem.

Has anyone come across this issue? Can anyone steer me in the right
direction?


billray
Click to expand...
Click to expand...
Click to expand...
 
That's what it sounded like to me too - but they verified that they're
using
PowerPoint 2002/XP and PowerPoint 2007, so that isn't the problem. It's
very strange that it comes up properly on one of their laptops and no
other
computer in their office. I sent them a Packaged CD which works, but they
need to be able to edit and play around with the presentation.

Any other suggestions?
Click to expand...

PowerPoint 2002/XP was delivered with the old PowerPoint 97 Viewer. If they
for some reason use the viewer instead of the full version of PowerPoint to
view the presentations, they will not see the new animation effects. Have
them download and install the new 2003 viewer.

Which version of PowerPoint did you use to create the presentation?

Best regards,
Ute
 
Back
Top