An XP Mystery

  • Thread starter Thread starter DIANNE ALDRIDGE
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DIANNE ALDRIDGE

While attempting to insert a wav file into a PP presentation I noticed that when I browse for 'other sound' the wav file does not appear in folder list, but it does appear when using Windows Explorer. Additionally, there are several folders that I deleted that do not appear in Windows Explorer, but do appear, like ghosts, in the PP file listings. My understanding is that PP uses Explorer, so I can't figure out where the problem lies. Neither could a wonderful lady in the microsoft.public.powerpoint newsgroup, where we've spent the past two days trying to figure this one out.



This is what I have tried to do to fix the problem:



1. List *.*; the wav does not appear

2. Checked folder view options; allowed all files to be shown

3. Renamed the file

4. Renamed and recreated the PPT10.pcb file in PP

5. Ran Detect & Repair in PP - did receive error 1919 involving two ODBC statements that could be missing from the registry - attempted fix using MS Article #324520, but no success)

6. Cleaned up drive and defragged

7. Removed and reinstalled Office XP

8. Purchased and ran a registry repair program (Registry First Aid); did not fix the problem.

9. Ran sfc /scannow; did not fix the problem



So now I'm wondering if I should try uninstalling XP SP2, or, worse, installing XP anew. In the back of my mind, I'm thinking there's some kind of file allocation problem or something.

We are totally baffled by this problem and would appreciate any ideas anyone may have.
 
While attempting to insert a wav file into a PP presentation I noticed
that when I browse for 'other sound' the wav file does not appear in
folder list, but it does appear when using Windows Explorer.
Additionally, there are several folders that I deleted that do not
appear in Windows Explorer, but do appear, like ghosts, in the PP file
listings. My understanding is that PP uses Explorer, so I can't figure
out where the problem lies. Neither could a wonderful lady in the
microsoft.public.powerpoint newsgroup, where we've spent the past two
days trying to figure this one out.

This is what I have tried to do to fix the problem:

1. List *.*; the wav does not appear
2. Checked folder view options; allowed all files to be shown
3. Renamed the file
4. Renamed and recreated the PPT10.pcb file in PP
5. Ran Detect & Repair in PP - did receive error 1919 involving two
ODBC statements that could be missing from the registry - attempted fix
using MS Article #324520, but no success)
6. Cleaned up drive and defragged
7. Removed and reinstalled Office XP
8. Purchased and ran a registry repair program (Registry First
Aid); did not fix the problem.
9. Ran sfc /scannow; did not fix the problem

So now I'm wondering if I should try uninstalling XP SP2, or, worse,
installing XP anew. In the back of my mind, I'm thinking there's some
kind of file allocation problem or something.

We are totally baffled by this problem and would appreciate any ideas
anyone may have.
Click to expand...

Check your settings in Tools> Options> General. What is the size limit for
linked sound files? Have you tried increasing it to accommodate the sound
clip that you want to use?

An article about adding PowerPoint content:
http://office.microsoft.com/en-us/assistance/HA011593121033.aspx

The "missing folders" listed in PowerPoints dialog boxes: The program
stores "most recently used" (MRU) information. It doesn't care if the
folder is still there or not. It just tells you what the last files were
that you accessed. Eventually, as you access other folders and files those
invalid entries will scroll off of the list.
 
Sharon, you're a genius!

That information on MRU did the trick. At first I didn't think it would work
because I had already reinstalled PP, but I thought, since you're an expert
:-), I'd give it a try. I just played around with inserting sounds from
different locations and Viola!, the files I was looking for appeared and
those ghost folders went away. I NEVER would have thought of this answer,
but it's really quite simple when you think about it. Thanks so much - you
saved me from a OS reinstall and lots of time setting up my hard drive
again.

Thanks again!! :-)
 
Sharon, you're a genius!

That information on MRU did the trick. At first I didn't think it would work
because I had already reinstalled PP, but I thought, since you're an expert
:-), I'd give it a try. I just played around with inserting sounds from
different locations and Viola!, the files I was looking for appeared and
those ghost folders went away. I NEVER would have thought of this answer,
but it's really quite simple when you think about it. Thanks so much - you
saved me from a OS reinstall and lots of time setting up my hard drive
again.

Thanks again!! :-)
Click to expand...

You're most welcome, Dianne. Glad to hear that you have this sorted now.
 
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