an unkow error has occured

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have an email stuck in my outbox and i cannot delete it, it's been there
since Tuesday i know cannot send any emails at all and my provider is saying
its a Microsoft problem and there is nothing they can do. Can anyone help
please.

Thanks in advance
 
Get WMUtil (http://www.oehelp.com/WMUtil/
When you download the file, be sure to choose Save rather than Run.
After it finishes downloading choose Run, then Extract. Then it will
show the extracted folder with two files in it. Run WMUtil.exe, and
click Clear Outbox. It may take a while.

Gary VanderMolen
 
I need some help with mail in Vista. When I send an email McAfee says
"it encountered a problem and could not send the email" "after you have
verified connection to internet McAfee recommends that the email be sent
again "

Any suggestions for resolving this without uninstalling McAfee and
installing another virus engine
 
No, you can't resolve this without uninstalling McAfee.
Well, there is one way: abandon WinMail and start using
Thunderbird email.

Gary VanderMolen
 
Hi Gary

Thanks for the reply, i have tried this but the clear outbox is greyed out,
i did have my email closed and tried the ctrl, shift esc but this didnt work
the clear outbox is still greyed out. Any ideas?

It is probably me not doing something properly could you help please.

Laymans terms if possible please as i am new with a computer.

Thanks again.

Mel H
 
Do a CTRL-SHIFT-ESC (or CTRL-ALT-DEL | Task Manager) and go to Processes and
look for the WinMail.exe process. Highlight it and then click the End
Process button. Then wait a bit and the button will become enabled.

steve
 
Run it from the extracted folder, shut down vista mail.

This program worked for me after all other methods I tried failed.
 
It has worked, i can now email again and the stuck email has gone.

Thank you for everyones help.

Mel H
 
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