An unknown error occurred

  • Thread starter Thread starter jwardl
  • Start date Start date
In 5728 I had a message in the inbox that caused this message whenever I
tried
to delete it or move it, or anything it.
I upgraded to RC2 - same message - same situation.
I am totally lost on this one.
I know someone in this group will have a fix before long.
 
It is hard to find a solution some times when you can't duplicate the
problem. Have you asked your ISP if there is anything in your mail box that
they could delete?

Is the message being regenerated or you just can't get rid of the one you
have? Running as administrator doesn't help?

Have you tried deleting the account and redoing it?

Would there be another mail program that might be using the file and won't
let it be deleted? Have you tried deleting in safe mode? If you know the
name of the file, is there a way with the recovery console (or whatever it
is now) to delete it?

Clark
 
It is hard to find a solution some times when you can't duplicate the
problem. Have you asked your ISP if there is anything in your mail box that
they could delete?
HAVE NOT

Is the message being regenerated or you just can't get rid of the one you
have? Running as administrator doesn't help?
CAN'T GET RID OF THE ONE I HAVE - ADMIN DOESN'T HELP

Have you tried deleting the account and redoing it?
YES - I EVEN DELETED WINMAIL.EXE

Would there be another mail program that might be using the file and won't
let it be deleted?
I HAVE NO OTHER MAIL PROGRAMS - THAT I AM AWARE OF

Have you tried deleting in safe mode?
NO
If you know the
name of the file, is there a way with the recovery console (or whatever it
is now) to delete it?
THE ''FILE'' DOESN'T APPEAR ANY WHERE THAT I KNOW OF




Clark
 
jwardl said:
Anyone know if Vista "RC2" solves this issue?

If not, anyone know what will?
Click to expand...

Go to View | Layout and turn off the Preview Pane. Then try to delete the
message.
 
Interestingly, I noticed that, now, if I leave the "An unknown error has
occurred" window up for about 5 seconds, another dialog box comes up that
says, "Deleting messages."

Of course, it never deletes anything, as I found by leaving the box open for
6 hours. When I came back, I clicked the only button in the box ("Cancel"),
which closed the box, but the phantom messages remained.

From just playing with it, it appears that the message headers are somehow
"stuck" in the Inbox, but, the message bodies have been deleted.

Looks like MS needs to write an Inbox repair tool.
 
I have seen the same "Deleting Messages" box - same results too - nothing
gets deleted.
I have deleted INBOX - re created - still there
upgraded from 5728 > 5744 - still there
deleted "Winmail" from Windows folder - re-installed Windows - still there
compacted, turned off/on preview pane, and swore a lot - still there
I now have a new best friend..............................;-)

--
BChat
Interestingly, I noticed that, now, if I leave the "An unknown error has
occurred" window up for about 5 seconds, another dialog box comes up that
says, "Deleting messages."

Of course, it never deletes anything, as I found by leaving the box open for
6 hours. When I came back, I clicked the only button in the box ("Cancel"),
which closed the box, but the phantom messages remained.

From just playing with it, it appears that the message headers are somehow
"stuck" in the Inbox, but, the message bodies have been deleted.

Looks like MS needs to write an Inbox repair tool.
 
I don't know why you would delete the exe when its clearly a message store
problem.

It may be related to updating rather than doing a clean install.

Look under Drive:\Users\UserName\AppData\Local\Microsoft\Windows Mail\Local
Folders\Inbox and see if the message is physically there. If so, then try
deleting it with WinMail closed and then see if that fixes it.

steve
 
Steve,

The message is not where you mentioned. The Inbox folder is empty.
I deleted Winmail to see what would happen. I never claimed it was a GOOD
idea.
I deleted the Inbox folder you refer to and created a new one - didn't help.
In the Preview Pane header there is no info about the message
no From, no To, no Subject.
I have faith someone will solve this.;-)

BChat

I don't know why you would delete the exe when its clearly a message store
problem.

It may be related to updating rather than doing a clean install.

Look under Drive:\Users\UserName\AppData\Local\Microsoft\Windows Mail\Local
Folders\Inbox and see if the message is physically there. If so, then try
deleting it with WinMail closed and then see if that fixes it.

steve
 
Was this problem ever solved - I see that the last posting was10/9/2006 -I
have the same problem but with deleted messages in Vista RC1 that started
yeserday 11/17/2006
 
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