Some modems (despite their claims of being compatible with XP) are not
compatible with XP fax and have known to generate this error on an attempt
to receive faxes. Please get in touch with Fax MVP Russ Valentine at
(e-mail address removed) and he will help you with generating a log file. We may be
able to look through the log file to help narrow down the problem. However
if you have an alternate XP approved modem (see http://www.microsoft.com/windows/catalogs) try that out and see if you have
any better luck.
Thanks,
--
Ram Cherala
Microsoft Printing, Imaging and Fax Team
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