an error message I would like to avoid

  • Thread starter Thread starter babel17
  • Start date Start date
B

babel17

Here is a problem I have been having for some time.

I get the following error message:

"The instruction at "0x0***454d" referenced memory at "0x0***454d".

The memory could not be "read".

Click on OK to terminate the program."


"***" is any set of three numbers or numbers plus letters They are
always the same in the two instances in the sentence, but are different
each time the message appears.

Examples: "0x05f8454d"
"0x0697454d"
"0x05fa454d"
"0x0680454d"
"0x0666454d"
"0x067a454d"
"OxO6a2454d"
"0x0633454d"


The common factor appears to be using Yahoo on Internet Explorer. Most
of the time but not all, I have had Microsoft WORD open. I believe, but
am not positive, that I must compose an e-mail on Yahoo, not simply read
an e-mail, for the error to occur.

The error message appears after I close all programs.

Now all I have to do is click "OK" and the message dissappears, so it is
not causing a

major problem. Still, I'd like to avoid seeing it altogether.

Anyone have any ideas why this message appears and what I can do to
avoid it?
 
might get you a memory diagnostic program.



(e-mail address removed)



Here is a problem I have been having for some time.

I get the following error message:

"The instruction at "0x0***454d" referenced memory at "0x0***454d".

The memory could not be "read".

Click on OK to terminate the program."


"***" is any set of three numbers or numbers plus letters They are
always the same in the two instances in the sentence, but are different
each time the message appears.

Examples: "0x05f8454d"
"0x0697454d"
"0x05fa454d"
"0x0680454d"
"0x0666454d"
"0x067a454d"
"OxO6a2454d"
"0x0633454d"


The common factor appears to be using Yahoo on Internet Explorer. Most
of the time but not all, I have had Microsoft WORD open. I believe, but
am not positive, that I must compose an e-mail on Yahoo, not simply read
an e-mail, for the error to occur.

The error message appears after I close all programs.

Now all I have to do is click "OK" and the message dissappears, so it is
not causing a

major problem. Still, I'd like to avoid seeing it altogether.

Anyone have any ideas why this message appears and what I can do to
avoid it?
 
babel17 said:
Here is a problem I have been having for some time.

I get the following error message:

"The instruction at "0x0***454d" referenced memory at "0x0***454d".

The memory could not be "read".

Click on OK to terminate the program."


"***" is any set of three numbers or numbers plus letters They are always
the same in the two instances in the sentence, but are different each time
the message appears.

Examples: "0x05f8454d"
"0x0697454d"
"0x05fa454d"
"0x0680454d"
"0x0666454d"
"0x067a454d"
"OxO6a2454d"
"0x0633454d"


The common factor appears to be using Yahoo on Internet Explorer. Most of
the time but not all, I have had Microsoft WORD open. I believe, but am
not positive, that I must compose an e-mail on Yahoo, not simply read an
e-mail, for the error to occur.

The error message appears after I close all programs.

Now all I have to do is click "OK" and the message dissappears, so it is
not causing a

major problem. Still, I'd like to avoid seeing it altogether.

Anyone have any ideas why this message appears and what I can do to avoid
it?

I know of two causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
babel17 said:
Here is a problem I have been having for some time.

I get the following error message:

"The instruction at "0x0***454d" referenced memory at "0x0***454d".

The memory could not be "read".

Click on OK to terminate the program."


"***" is any set of three numbers or numbers plus letters They are
always the same in the two instances in the sentence, but are different
each time the message appears.

Examples: "0x05f8454d"
"0x0697454d"
"0x05fa454d"
"0x0680454d"
"0x0666454d"
"0x067a454d"
"OxO6a2454d"
"0x0633454d"


The common factor appears to be using Yahoo on Internet Explorer. Most
of the time but not all, I have had Microsoft WORD open. I believe, but
am not positive, that I must compose an e-mail on Yahoo, not simply read
an e-mail, for the error to occur.

The error message appears after I close all programs.

Now all I have to do is click "OK" and the message dissappears, so it is
not causing a

major problem. Still, I'd like to avoid seeing it altogether.

Anyone have any ideas why this message appears and what I can do to
avoid it?

Frank: I right-clicked the IE desktop icon. There were several
options, but no "Start Without Add-ons". I also followed: Start | All
Programs | Accessories | System Tools | but found no Internet Explorer
option. Is there any other way to do this?

I do try to keep the computer clean and run several malware
detection/removal problems fairly often.

Windows XP Media Center (SP2 included).
Intel Core 2 CPU 6400 @ 2.13 GHz
1.99 GB of RAM



mikeyhsd: It's a pretty new computer and I hope the memory isn't
failing. Why would it happen with only one website?
 
as Frank mentioned it could be an add on.
it is not unusual for NEW memory to go bad. or NEW anything for that matter.




(e-mail address removed)



babel17 said:
Here is a problem I have been having for some time.

I get the following error message:

"The instruction at "0x0***454d" referenced memory at "0x0***454d".

The memory could not be "read".

Click on OK to terminate the program."


"***" is any set of three numbers or numbers plus letters They are
always the same in the two instances in the sentence, but are different
each time the message appears.

Examples: "0x05f8454d"
"0x0697454d"
"0x05fa454d"
"0x0680454d"
"0x0666454d"
"0x067a454d"
"OxO6a2454d"
"0x0633454d"


The common factor appears to be using Yahoo on Internet Explorer. Most
of the time but not all, I have had Microsoft WORD open. I believe, but
am not positive, that I must compose an e-mail on Yahoo, not simply read
an e-mail, for the error to occur.

The error message appears after I close all programs.

Now all I have to do is click "OK" and the message dissappears, so it is
not causing a

major problem. Still, I'd like to avoid seeing it altogether.

Anyone have any ideas why this message appears and what I can do to
avoid it?

Frank: I right-clicked the IE desktop icon. There were several
options, but no "Start Without Add-ons". I also followed: Start | All
Programs | Accessories | System Tools | but found no Internet Explorer
option. Is there any other way to do this?

I do try to keep the computer clean and run several malware
detection/removal problems fairly often.

Windows XP Media Center (SP2 included).
Intel Core 2 CPU 6400 @ 2.13 GHz
1.99 GB of RAM



mikeyhsd: It's a pretty new computer and I hope the memory isn't
failing. Why would it happen with only one website?
 
babel17 said:
Frank: I right-clicked the IE desktop icon. There were several options,
but no "Start Without Add-ons". I also followed: Start | All Programs |
Accessories | System Tools | but found no Internet Explorer option. Is
there any other way to do this?

I do try to keep the computer clean and run several malware
detection/removal problems fairly often.

Windows XP Media Center (SP2 included).
Intel Core 2 CPU 6400 @ 2.13 GHz
1.99 GB of RAM



mikeyhsd: It's a pretty new computer and I hope the memory isn't failing.
Why would it happen with only one website?

I have had this problem several years ago. I'm not sure, but I seem to
remember it being caused by an application or device driver trying to access
memory addresses owned by another process. The error message may not have
anything to do with any visible applications you have open...

Ed Metcalfe.
 
Ed said:
I have had this problem several years ago. I'm not sure, but I seem to
remember it being caused by an application or device driver trying to access
memory addresses owned by another process. The error message may not have
anything to do with any visible applications you have open...

Ed Metcalfe.
How would I find which application was trying to access the same memory
address? This has been going on for a while so I would need to do more
than uninstall the last installed program. No new devices, so no new
drivers.
 
Sat, 14 Apr 2007 17:24:56 -0400 from babel17 <"babel17not
me"@optonline.net>:
Here is a problem I have been having for some time.

"The instruction at "0x0***454d" referenced memory at "0x0***454d".
The memory could not be "read".

Since this happens repeatedly, you should *immediately* do a strong
memory scan of your computer. It appears you may have some bad RAM.
If you do, then anything that happens to hit that particular spot in
RAM on its way to your disk will be written wrong, permanently. This
is a very bad thing.
Now all I have to do is click "OK" and the message dissappears, so
it is not causing a major problem.

I would not be so sanguine.
Anyone have any ideas why this message appears and what I can do to
avoid it?

Not "avoid", but fix the problem. Get a friend with a known good
computer to visit www.memtest.org and burn you a bootable CD of that
free software. Then boot it in your computer. (It doesn't run from
Windows; you must reboot. If necessary, get the friend to show you
how to boot from CD instead of hard drive.)

If you have bad RAM, it should show up within a few minutes of
running the memory test. If it doesn't find any problem after running
for at least an hour (or two complete passes), then it's not bad RAM
but you should probably do a repair install of Windows since IE is
misbehaving.

If you do have bad RAM, the good news is that it's easy to replace
(even on most laptops) and not terribly expensive. Any computer-savvy
friend can help you.
 
babel17 said:
Frank: I right-clicked the IE desktop icon. There were several options,
but no "Start Without Add-ons". I also followed: Start | All Programs |
Accessories | System Tools | but found no Internet Explorer option. Is
there any other way to do this?

I do try to keep the computer clean and run several malware
detection/removal problems fairly often.

Windows XP Media Center (SP2 included).
Intel Core 2 CPU 6400 @ 2.13 GHz
1.99 GB of RAM



mikeyhsd: It's a pretty new computer and I hope the memory isn't failing.
Why would it happen with only one website?

Yeah, I forgot which group I was in.
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
Stan said:
Sat, 14 Apr 2007 17:24:56 -0400 from babel17 <"babel17not
me"@optonline.net>:

Since this happens repeatedly, you should *immediately* do a strong
memory scan of your computer. It appears you may have some bad RAM.
If you do, then anything that happens to hit that particular spot in
RAM on its way to your disk will be written wrong, permanently. This
is a very bad thing.


I would not be so sanguine.


Not "avoid", but fix the problem. Get a friend with a known good
computer to visit www.memtest.org and burn you a bootable CD of that
free software. Then boot it in your computer. (It doesn't run from
Windows; you must reboot. If necessary, get the friend to show you
how to boot from CD instead of hard drive.)

If you have bad RAM, it should show up within a few minutes of
running the memory test. If it doesn't find any problem after running
for at least an hour (or two complete passes), then it's not bad RAM
but you should probably do a repair install of Windows since IE is
misbehaving.

If you do have bad RAM, the good news is that it's easy to replace
(even on most laptops) and not terribly expensive. Any computer-savvy
friend can help you.
Stan:

I went to the website you referred to.

For someone with little technical computer knowledge, which of the
following versions should I download . . .

Download - Pre-Compiled Bootable ISO (.gz)
Download - Pre-Compiled Bootable ISO (.zip)


Download - Pre-Compiled Bootable Binary (.gz)
Download - Pre-Compiled Bootable Binary (.zip)

Thanks.

Babel.
 
babel17 said:
How would I find which application was trying to access the same memory
address?

I'm not sure. Process Explorer from www.sysinternals.com has a facility to
show the owning process of a window, however I'm not convinced this will
work in this scenario as I don't believe this is an error message displayed
by the application. You could also try Process Monitor (available from the
same site).

This may not be the cause of the problem. My guess is this is not a dodgy
RAM issue though - MemTest86 would confirm or deny this though.

No new devices, so no new drivers.

Device drivers may not mean additional physical devices. A lot of software
uses code that runs as a device driver as this is the only way of getting
third party code to run in kernel mode.

Ed Metcalfe.
 
Ed Metcalfe said:
I'm not sure. Process Explorer from www.sysinternals.com has a facility to
show the owning process of a window, however I'm not convinced this will
work in this scenario as I don't believe this is an error message
displayed by the application. You could also try Process Monitor
(available from the same site).

This may not be the cause of the problem. My guess is this is not a dodgy
RAM issue though - MemTest86 would confirm or deny this though.



Device drivers may not mean additional physical devices. A lot of software
uses code that runs as a device driver as this is the only way of getting
third party code to run in kernel mode.

Ed Metcalfe.

This may be worth a look:

http://support.microsoft.com/default.aspx?scid=kb;en-us;899811
 
babel17 said:
Stan:

I went to the website you referred to.

For someone with little technical computer knowledge, which of the
following versions should I download . . .

Download - Pre-Compiled Bootable ISO (.gz)
Download - Pre-Compiled Bootable ISO (.zip)


Download - Pre-Compiled Bootable Binary (.gz)
Download - Pre-Compiled Bootable Binary (.zip)

Thanks.

Babel.
I'm not sure what a "binary" or an "ISO" are, nor which one I should
download to make a bootable CD to test my computer's memory.

Babel
 
babel17 said:
I'm not sure what a "binary" or an "ISO" are, nor which one I should
download to make a bootable CD to test my computer's memory.

Babel
ISO. You make a bootable CD by burning an ISO image to it.
Jim
 
Jim said:
ISO. You make a bootable CD by burning an ISO image to it.
Jim

OK - downloaded & unzipped.

Do I have this right ? - I burn it to a CD then reboot with the CD in
the CD drive (that's what they mean by "bootable CD") ?
 
Mon, 16 Apr 2007 17:26:12 -0400 from babel17 <"babel17not
me"@optonline.net>:
OK - downloaded & unzipped.

Do I have this right ? - I burn it to a CD then reboot with the CD in
the CD drive (that's what they mean by "bootable CD") ?

Be sure in your CD burning software that you select "bootable CD" as
an option or an output type.

And you're doing this on another computer, not the bad one, right?
 
Stan said:
Mon, 16 Apr 2007 17:26:12 -0400 from babel17 <"babel17not
me"@optonline.net>:


Be sure in your CD burning software that you select "bootable CD" as
an option or an output type.

And you're doing this on another computer, not the bad one, right?
Stan: I tried to select bootable CD on Nero, & it told me I had to
formate the CD, so I right-clicked the CD burner in "My Computer".
Windows(?) told me I had to enable drag-to-disk,, which I did, and
dragged the unzipped program to the CD. I then rebooted with the CD
still in the drive, but Windows booted normally, not to the memory test
program - well, not normally, I couldn't get into "My Computer"
(searchlight), so I took the CD out & rebooted again.

I guess I have to figure out how to burn a bootable CD with Nero, in
order to do this.

Babel .
 
Tue, 17 Apr 2007 19:00:56 -0400 from babel17 <"babel17not
me"@optonline.net>:
I guess I have to figure out how to burn a bootable CD with Nero, in
order to do this.

Yes.

Why not ask a computer-savvy friend? This is the sort of thing she an
show you in two minutes, where it would take a lot longer to try to
explain with back-and-forth in Usenet.
 
Back
Top