Amazing Disappearing E-mail

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

The boss installed, used and deleted Spam Inspector on his computer (last
June). Not satisfied with this app, he now uses (and likes) Spam Arrest.

Problem is: Mail sent from our Office Manager seems to arrive, flashes in
the inbox for a split-second, and then disappears. It's not in ANY deleted or
protected folder. Apparently, there are a couple other folks who's mail is
not going through. (He thinks this has been happening since before he deleted
Spam Inspector.)

We have reinstalled Outlook, reinstalled & uninstalled Spam Inspector (since
he initially just deleted it -- not remove program), and reinstalled Spam
Arrest. No "enemy" name in the block list). Still, no e-mail from the OM. All
his Outlook settings look correct.

What do we do?

Lauren
Island Photography, Inc.
516-676-4571
 
Has the OM verified the challenge/response when offered. Have you entered
the OM email in the senders list? What rules is the boss using if any?
 
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