Am unable to receive emails, but can send them out

  • Thread starter Thread starter Kimberly Bond
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Kimberly Bond

Below is the error message that I am receiving every time I open my emails.


-- Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'KIMBERLY BOND', Server: 'pop-server.sc.rr.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F---


Kimberly Bond
 
The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running? Some of
them cause problems with Windows Mail over time. As a minimum,
email scanning in the antivirus should be turned off, although that
may not be sufficient to eliminate all bad effects. In a worst case
scenario, your antivirus may need to be uninstalled/reinstalled or
replaced. A free antivirus that is 100% compatible is available here:
http://www.microsoft.com/security_essentials

Email scanning in any antivirus should be disabled, for reasons explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

As an alternative to replacing your antivirus, consider upgrading to Windows Live Mail, because it is less prone to suffering bad
effects from overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)
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"Kimberly Bond" wrote in message
Below is the error message that I am receiving every time I open my emails.


-- Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'KIMBERLY BOND', Server: 'pop-server.sc.rr.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F---


Kimberly Bond
 
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