Am I going mad? (AVG serial number problem)

  • Thread starter Thread starter Tim Downie
  • Start date Start date
T

Tim Downie

I'm in the process of debugging my sister's laptop and I'm running a variety
of AV packages on it.

I've run Avast & AntiVir but I'd like to run the free AVG as well. The
problem is that when I go to download it, it downloads! I *don't* get any
requests for my e-mail address etc. so consequently I don't get the usual
email with the serial numer.

Without the serial number I can't install it. I do have an old serial
number but it doesn't work. I've looked and looked everywhere on the AVG
site for somewhere to request a serial number for the free version but
there's nothing.

Have they changed something on the site?

Tim
 
Tim Downie said:
I'm in the process of debugging my sister's laptop and I'm running a
variety of AV packages on it.

I've run Avast & AntiVir but I'd like to run the free AVG as well. The
problem is that when I go to download it, it downloads! I *don't* get any
requests for my e-mail address etc. so consequently I don't get the usual
email with the serial numer.

Without the serial number I can't install it. I do have an old serial
number but it doesn't work. I've looked and looked everywhere on the AVG
site for somewhere to request a serial number for the free version but
there's nothing.

Have they changed something on the site?

Tim
Click to expand...

Avg free doesnt need a serial number, only the older version based on avg6
needed a serial.

Gaz
 
Gaz said:
Avg free doesnt need a serial number, only the older version based on
avg6 needed a serial.
Click to expand...

<sigh>

Please *read* before replying.

Do you seriously think I haven't tried running the setup program?

After the agreeing to all the terms and conditions etc. it requests a serial
number. Without one the installation goes no further.

Tim
 
<sigh>

Please *read* before replying.

Do you seriously think I haven't tried running the setup
program?

After the agreeing to all the terms and conditions etc. it
requests a serial number. Without one the installation goes no
further.
Click to expand...

You must be installing a different version to everyone else then
because AVG Free definitely does *NOT* require you to enter a
serial number.

Try downloading AVG Free from here:
<http://free.grisoft.com/softw/70free/setup/avg70free_323a539.exe>

Let us know how you get on.
 
Tim Downie said:
<sigh>

Please *read* before replying.

Do you seriously think I haven't tried running the setup program?

After the agreeing to all the terms and conditions etc. it requests a
serial number. Without one the installation goes no further.

Tim
Click to expand...

Then please *read* my reply, free avg does not at any point ask for a serial
number, that is why avg do not need you to register.
I have installed avg on hundreds of machines.
Is it possible you have downloaded avg7, not avgfree? The website makes it
quite tricky to locate the free version, bumping you to a different website

http://free.grisoft.com/doc/1

Gaz
 
McSpreader said:
You must be installing a different version to everyone else then
because AVG Free definitely does *NOT* require you to enter a
serial number.

Try downloading AVG Free from here:
http://free.grisoft.com/softw/70free/setup/avg70free_323a539.exe
Click to expand...

Well b*gger me! Why the heck couldn't I find that version? I think my
mistake was just to google for AVG which takes you to the US site which
seems to hide its link to the free AVG pretty well.

Having downloaded the wrong version, I didn't spot when I stumbled across
the free version the difference in the file names.

Many thanks.

Tim
 
Tim Downie said:
<sigh>

Please *read* before replying.

Do you seriously think I haven't tried running the setup program?

After the agreeing to all the terms and conditions etc. it requests a serial
number. Without one the installation goes no further.
Click to expand...

Make sure you don't have any stray setup programs from earlier installs
lying around. It is always best to use a newly created and empty
directory when extracting a new "setup.exe" file.
 
Well b*gger me! Why the heck couldn't I find that version? I
think my mistake was just to google for AVG which takes you to
the US site which seems to hide its link to the free AVG pretty
well.

Having downloaded the wrong version, I didn't spot when I
stumbled across the free version the difference in the file
names.
Click to expand...
Re: Well b*gger me!

Sorry,I didn't go to an English Public School, I'm pleased to say.
:-)

Glad you have resolved the problem.
 
Well b*gger me! Why the heck couldn't I find that version? I think my
mistake was just to google for AVG which takes you to the US site which
seems to hide its link to the free AVG pretty well.

Having downloaded the wrong version, I didn't spot when I stumbled across
the free version the difference in the file names.

Many thanks.

Tim
Click to expand...

Well if you ARE going mad, you've got company because I went through exactly
the same experience when I downloaded AVG Free. I ended up getting it from
elsewhere because I couldn't for the life of me find it on the official
site.
 
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