Also unable to install HP C6180 All in one

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Guest

I am also having problems with the install. I get to step 3 about 50% of the
way through and it has a fatal error. When I select the detail of the error
I get:
"hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No dat
- Validate No = Application did not return ERROR_SUCCESS

Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
vista. I have tried from both the CD and the on site download. I have tried
many things. It is amazing because it work great on an XP system I have at
home. By the way I am trying through a network. The printer is installed by
wire to the router.

Thanks

Rudolph
 
Have you tried to COMPLETELY remove the old printer install. Just deleting the
printer from the Printer window will not necessarily remove it completely.

In the Printers window, Menu bar (ALT if not visible). File > Run as
Administrator > Server Properties..., Drivers tab, highlight the printer and
press the remove button. ( Do not remove the XPS printer -- it is a b***h to
reinstall.)

If there are any HP entries for your printer in Control Panel > Programs and
Features, uninstall them also.

If the printer is USB, make sure it is not connected to the PC. Reboot.

Run the downloaded HP software and ONLY plug in the printer USB cable when
prompted.
 
Thanks. It is network connected so I don't have to worry about connecting
before or after. There are no printers other than XPS and onenote2007. I
will look into the patch as well, have had no success getting past the driver
install.

Thanks
 
Rudolph said:
I am also having problems with the install. I get to step 3 about 50% of
the
way through and it has a fatal error. When I select the detail of the
error
I get:
"hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No
dat
- Validate No = Application did not return ERROR_SUCCESS

Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
vista. I have tried from both the CD and the on site download. I have
tried
many things. It is amazing because it work great on an XP system I have
at
home. By the way I am trying through a network. The printer is installed
by
wire to the router.

Thanks

Rudolph
Click to expand...

Rudolph, did you do a clean install of Vista or an upgrade? The reason I
ask is that upgrades are very tricky to say the least.


Wayne
 
 It is network connected so I don't have to worry about connecting 
before or after.
Click to expand...

Since it still does not install why not try disconnecting anyway; or
closing the network?

I don't used networked printer in one sense of that word but I've an
idea that you have to install a driver on the machine to which the
printer is not connected and you have to make sure the port / URL is
correct.

FWIW
 
Rudolph,

I did a google search on "Application did not return error_success." I got
lots of hits, but I stopped when I found the following Microsoft KB article:

http://support.microsoft.com/kb/226494

The KB mentions this error a little past midway down, under Event ID 1008.
It seems the idea behind the KB article is to obtain enough information in
order to troubleshoot the problem.

In that regard, you may want to use google to get additional information
about this. In addition, take a look at the Vista error report found at
Start > Maintenance > Problem Reports and Solutions. Peruse the report for
this error and look for any recommended remedial action to take. You never
know until you look. There might be a solution there. Just some additional
information.
 
Wayne, Vista came with the system, thanks for the suggestion.

Freddy, never saw that function before. Great ideas, none of it worked
though.

I will keep trying, thanks for all of the feedback everyone has sent so far.
 
The reason I ask is that upgrades are very tricky to say the least.
Click to expand...

This is certainly the perceived wisdom for earlier versions of Windows
than VISTA but my understanding is that when VISTA does an upgrade
installation it actually does a clean installation and then transfers
applications and data into that clean installation.

If this is correct then it would explain why you can do a clean install
using an upgrade version of VISTA.

FWIW
 
huwyngr said:
This is certainly the perceived wisdom for earlier versions of Windows
than VISTA but my understanding is that when VISTA does an upgrade
installation it actually does a clean installation and then transfers
applications and data into that clean installation.

If this is correct then it would explain why you can do a clean install
using an upgrade version of VISTA.

FWIW
Click to expand...

Some people perform an upgrade of Vista over XP, and they have reported many
problems. And yes, you can do a clean install using an upgrade version of
Vista, but that is not what I was referring to.


Wayne
 
Some people perform an upgrade of Vista over XP, and they have reported many 
problems.  
Click to expand...

Contrarywise I have not and I do support on Compuserve. It was abundantly true
for upgrading to XP but I've not seen reports of similar problems with VISTA
over XP.
... but that is not what I was referring to.
Click to expand...

I know but I was referring to it as supporting that an upgrade installation
could well be a clean installation which is then "loaded".
 
huwyngr said:
Contrarywise I have not and I do support on Compuserve. It was abundantly
true
for upgrading to XP but I've not seen reports of similar problems with
VISTA
over XP.


I know but I was referring to it as supporting that an upgrade
installation
could well be a clean installation which is then "loaded".
Click to expand...

CompuServe? Didn't they go out of business years ago? That company ripped
people off with 6.00 and up an hour access on slowpoke dialup. LOL

However, I was a beta tester for Vista from the start, and found 96 bugs.
I have been working with computers since 1983, have an IQ of 162, and I am
white and good looking. :0)


Wayne
 
CompuServe?  Didn't they go out of business years ago?  
Click to expand...

No but they are now web-based (run on Prospero) and free to access if you have
your own ISP.
That company ripped people off with 6.00 and up an hour access on slowpoke >
Click to expand...
dialup.

That was the disastrous CS2000 which is not the Compuserve I'm talking about.
Compuserve access is free now.
and found 96 bugs. 
Click to expand...

So few?
 
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