all sorts of probs

  • Thread starter Thread starter Michelle
  • Start date Start date
M

Michelle

Help!

I've recently encountered problem with my pc as after I
connect to the internet. A pop-up message appears on my
screen which says something to the effect of: RPC services
terminated unexpectedly and it was requested by NT
authority / system. It then has a countdown until it
reboots the computer.

Yesterday while having looked at the microsoft support
website, a similar RPC error was shown as having an
appropriate solution.

start dcomcnfg.exe, uncheck the "enable distributed COM on
this computer" check box, download a security update
(823980) and so on.

This was obviously the wrong solution, because almost as
soon as i started downloading the update, the error
message re-appeared and the countdown began.

Now the problem that I have is that when it starts to
reboot, it makes it past the checkdisk command, but when
it gets to the next stage, it asks you to select the way
its going to run (as in Safe mode, last known good config
etc) then reboots itself and so on. (thank you if you're
still reading this)

Is there a way to bypass this so that I can continue to
solve the other problems?

Is the original problem actually the worm which I have
noticed from this newsgroup?

Please let me know if you have any advice.

Thankyou

Michelle
 
Michele, Go to http://www.symantec.com
There's advice there on how to remove the virus, set up
your system so the virus can be removed (like disable
system restore functions, etc), and finally how to set
the registry values on your system, so you can keep your
machine booted, access the 'net and ultimately get to the
microsoft website to install the patch (symantec's site
is not blocked by the virus)
 
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