all pictures on line are very blurry.

  • Thread starter Thread starter stormy25
  • Start date Start date
S

stormy25

After about 4 months of using my new Vista Home Basic machine, all pictures
on line (both MSN Eplorer and Internet Explorer) became very blurry...to the
point of not being recognizable....after 13 days of having this problem and 8
days on the phone, MSN says it is not their fault, Acer, my manufacturer,
says it is not their fault and I have to PAY to get answers from
Microsoft.....I'm retired and can not afford the $65.00 Microsoft
wants....HELP!
--
 
Hi,

Have you deleted temporary internet files and cleared the cookies? Problems
like this usually arise from full to overflowing temp folders. Look under
tools/internet options/general tab for the option to delete these.

Also, have you installed any image viewing plugins for Internet Explorer?
These can be found on the programs tab of internet options under 'manage
addons' and disabling them may help.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
stormy25 said:
Pictures on line only....all my personal pictures on my computer are fine.
Click to expand...

And one other thought in addition to Rick's always good advice - you
didn't say how you connect to the Internet. If this is a dialup, do you
have any "Internet acceleration" type software running from your ISP?
These "accelerators" give the illusion that your connection is faster
than it really is by downloading compressed images. Since you are
actually downloading less data, it takes less time to get around the
Internet. But of course the images are not clear and sharp the way they
would be if you were downloading them full size. Pixels are data and
less pixels will make a blurry/blocky picture. If this fits your
situation, it's possible that your ISP had an update to their software
that included this acceleration.


Malke
 
Back
Top