Jimmy S. said:Hi,
| Hi, I play Quake 3 and Doom 3. Everytime I go online with them after
about
| 10 seconds I get "Connection Interupted" in Quake and a symbol
indicating
| the same thing in Doom 3.
| Has anyone any ideas?
| Thanks
|
I don't want to overwhelm you with information, nor do I want to make you
wait for more suggestions if my first instincts are incorrect. For this
reason,
here's a fairly complete checklist of solutions, which should solve the
problem.
Remember, if there is a step that you feel unsure about, we are here to
help
you. Just post your questions and we'll do our very best to help you
further.
With that said, here's the checklist of troubleshooting steps for you!
HOW TO IMPROVE YOUR CONNECTION:
1. Run this SPEED TEST: http://bandwidthplace.com/speedtest/
2. Download the TCP Optimizer Utility:
http://www.speedguide.net/files/TCPOptimizer.exe
3. Double click the program to start it:
4. Select the type of connection you're using: DSL, Dialup, DSL (PPPoE),
or Cable, then click "Optimal settings", click Apply changes, and click
Exit.
5. Reboot and run the SPEED TEST again. Notice any improvement? If not,
then the Internet "highway" that you're using may be under heavy
traffic or
construction. I have a webpage you can use to examine that
possibility:
http://www3.sympatico.ca/nibblesnbits/TraceRoute.html
ADDITIONAL CONNECTIVITY TIPS:
1. Extra items in your Networking Properties Components list may confuse
and
delay your system while it's connecting as it has to choose which
component to
transfer the data through. Solution: Remove unnecessary network
Components.
If you don't use dial up, replace "Dial Up Adapter" with "Network
Adapter" in:
these instructions:
http://www.oregoncoast.com/configuration/ConfigNetwork.htm
* If you don't use a Dialup Modem, delete it. In 99% of cases VPN
components
aren't used, so you can safely delete those as well.
2. Advanced Users should Reinstall ICS and Networking Components:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q263276 Or..
another advice would be to simply unplug the computer, remove the card
you connect to the internet with, and then restart the computer to
verify that there
is no longer anything installed in the Control Panel / Networking
section.
Once done power off, unplug, reinstall the card, and create a new
connection.
3. Lag/Latency can be caused by your Modem or Network Cards and by other
programs running on your system. Firewalls and even AntiVirus programs
have
been know to slow a connection down. You can disable startup programs
using the
method explained at: http://www.pacs-portal.co.uk/startup_content.htm.
4. Scan for Adware/Spyware/Trojans with Spybot from:
http://security.kolla.de
And then run an Online Virus Scan: http://housecall.antivirus.com/
5. If you use a Router, or similar networking/internet sharing device,
check for
firmware updates. There's been a lot of improvements with the release
of DX 9.
which you should download and install from: www.microsoft.com/directx
IF DISCONNECTED WHILE PLAYING:
1. Disconnects can be caused by your Modem or Network Cards and by other
programs running on your system. See above for help disabling those
programs.
2. Another reason for disconnects could be an external router or modem
that has
overheated. Try unplugging it for awhile, and contact your ISP to see
if they have
a newer model if the problem keeps recurring.
3. Check for IRQ sharing: Click START / Run / type: msinfo32 / ENTER
Expand + Hardware Resources / Click on IRQ and notice if the sound
card, video
card(s), and modem/network cards share the same IRQ. If they do, move
them into
different slots, to prevent bottlenecks caused by too much traffic on
the same IRQ.
4. Further to step 3., Make certain that your Network adapter or Internal
Modem
is not in the slot directly beside the graphics card, as those two must
be separate.
ADDITIONAL RESOURCES:
More information on the topic of online gaming connections is available
at:
http://NibblesNbitsConnect.tk my site and the reference for this reply to
you includes
Ports listings, Router configuration settings, ICS, DSL, Cable and
Networking help.
Dialup Tips: http://www.56k.com/trouble/#disconn
Zone.com Dialup Tips:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q228564
Hope that's been of help, please let me know how it went.
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any
rights.
_________________________________________________________
tnh421 said:Hi Jimmy S, I wanted to thank you for all you work. You gave me more information than I have able to get from any other source.
None of it changed anything but that only proves to me that the issue is with my ISP and not Windows XP SP2.
All of those links were great, I really appreciate your efforts.
Thanks again for all your help. I'll be back I'm sure.
Jimmy S. said:Hi,
| Hi, I play Quake 3 and Doom 3. Everytime I go online with them after about
| 10 seconds I get "Connection Interupted" in Quake and a symbol indicating
| the same thing in Doom 3.
| Has anyone any ideas?
| Thanks
|
I don't want to overwhelm you with information, nor do I want to make you
wait for more suggestions if my first instincts are incorrect. For this reason,
here's a fairly complete checklist of solutions, which should solve the problem.
Remember, if there is a step that you feel unsure about, we are here to help
you. Just post your questions and we'll do our very best to help you further.
With that said, here's the checklist of troubleshooting steps for you!
HOW TO IMPROVE YOUR CONNECTION:
1. Run this SPEED TEST: http://bandwidthplace.com/speedtest/
2. Download the TCP Optimizer Utility: http://www.speedguide.net/files/TCPOptimizer.exe
3. Double click the program to start it:
4. Select the type of connection you're using: DSL, Dialup, DSL (PPPoE),
or Cable, then click "Optimal settings", click Apply changes, and click Exit.
5. Reboot and run the SPEED TEST again. Notice any improvement? If not,
then the Internet "highway" that you're using may be under heavy traffic or
construction. I have a webpage you can use to examine that possibility:
http://www3.sympatico.ca/nibblesnbits/TraceRoute.html
ADDITIONAL CONNECTIVITY TIPS:
1. Extra items in your Networking Properties Components list may confuse and
delay your system while it's connecting as it has to choose which component to
transfer the data through. Solution: Remove unnecessary network Components.
If you don't use dial up, replace "Dial Up Adapter" with "Network Adapter" in:
these instructions: http://www.oregoncoast.com/configuration/ConfigNetwork.htm
* If you don't use a Dialup Modem, delete it. In 99% of cases VPN components
aren't used, so you can safely delete those as well.
2. Advanced Users should Reinstall ICS and Networking Components:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q263276 Or..
another advice would be to simply unplug the computer, remove the card
you connect to the internet with, and then restart the computer to verify that there
is no longer anything installed in the Control Panel / Networking section.
Once done power off, unplug, reinstall the card, and create a new connection.
3. Lag/Latency can be caused by your Modem or Network Cards and by other
programs running on your system. Firewalls and even AntiVirus programs have
been know to slow a connection down. You can disable startup programs using the
method explained at: http://www.pacs-portal.co.uk/startup_content.htm.
4. Scan for Adware/Spyware/Trojans with Spybot from: http://security.kolla.de
And then run an Online Virus Scan: http://housecall.antivirus.com/
5. If you use a Router, or similar networking/internet sharing device, check for
firmware updates. There's been a lot of improvements with the release of DX 9.
which you should download and install from: www.microsoft.com/directx
IF DISCONNECTED WHILE PLAYING:
1. Disconnects can be caused by your Modem or Network Cards and by other
programs running on your system. See above for help disabling those programs.
2. Another reason for disconnects could be an external router or modem that has
overheated. Try unplugging it for awhile, and contact your ISP to see if they have
a newer model if the problem keeps recurring.
3. Check for IRQ sharing: Click START / Run / type: msinfo32 / ENTER
Expand + Hardware Resources / Click on IRQ and notice if the sound card, video
card(s), and modem/network cards share the same IRQ. If they do, move them into
different slots, to prevent bottlenecks caused by too much traffic on the same IRQ.
4. Further to step 3., Make certain that your Network adapter or Internal Modem
is not in the slot directly beside the graphics card, as those two must be separate.
ADDITIONAL RESOURCES:
More information on the topic of online gaming connections is available at:
http://NibblesNbitsConnect.tk my site and the reference for this reply to you includes
Ports listings, Router configuration settings, ICS, DSL, Cable and Networking help.
Dialup Tips: http://www.56k.com/trouble/#disconn
Zone.com Dialup Tips: http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q228564
Hope that's been of help, please let me know how it went.
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________