All Mail gets moved to Junk as Spam

  • Thread starter Thread starter flyball
  • Start date Start date
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flyball

I recently upgrades to Outlook 2007 and whenever I open outlook and it
downloads messages it moves almost all of them to Junk and marks them as
spam. I don't know why that is happening. I have not set anything up and
checked rules and there is one but it is not enabled.

I see the mail being moved so I close Outlook. Sign into hotmail to view my
account and those items moved are gone.

What can I do to stop the movement so that I can use Outlook. I liked
outlook 2003 and thought that 2007 would be an improvement but now I cant use
it.

I have 4 different accounts....1 is hotmail, 1 is msn and two are bluehost.

(e-mail address removed)
(e-mail address removed)
(e-mail address removed)
(e-mail address removed)

Any help would be appreciated.

Thanks
 
Do you have any other antispam application installed? (Some antivirus
software includes antispam) Do you have sp2 installed? if so, the infobar
will say if outlook moved the messages.

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]
 
Diane,

Thanks for your response. I am using Kaspersky Internet Security 8.0.0.454
but did not have this problem with Outlook 2003. I also checked and have
service pack 3 installed. The info bar is something that I either don't see
or am not aware of. Im reluctant to open Outlook again as I don't want to
lose any emails.

I believe I did open in safe mode once and it was ok but, not sure.
Frankly, I don't remember how I did that...I believe I shut it down before it
was finished and when it reopened it asked me if I want to open in safe mode.
Without that situation, I'm not sure of how to open in safe mode and, I'm
not even sure if that will stop the auto deletion / move of emails.

Thanks for your help. Any additional advice would be appreciated.

Jim

Diane Poremsky said:
Do you have any other antispam application installed? (Some antivirus
software includes antispam) Do you have sp2 installed? if so, the infobar
will say if outlook moved the messages.

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

flyball said:
I recently upgrades to Outlook 2007 and whenever I open outlook and it
downloads messages it moves almost all of them to Junk and marks them as
spam. I don't know why that is happening. I have not set anything up and
checked rules and there is one but it is not enabled.

I see the mail being moved so I close Outlook. Sign into hotmail to view
my
account and those items moved are gone.

What can I do to stop the movement so that I can use Outlook. I liked
outlook 2003 and thought that 2007 would be an improvement but now I cant
use
it.

I have 4 different accounts....1 is hotmail, 1 is msn and two are
bluehost.

(e-mail address removed)
(e-mail address removed)
(e-mail address removed)
(e-mail address removed)

Any help would be appreciated.

Thanks
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