All-In-Wonder 9800 Pro - Garbage Display

  • Thread starter Thread starter RENTonBroadway
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RENTonBroadway

I just purchased an All-In-Wonder 9800 Pro and upon installing it, the display
is complete garbage. Sometimes half of the screen is displayed, most of the
time it's various color bars, almost looks like you took a plaid grid stamp and
removed that part of the screen. It's barely readable. I tried downloading
new drivers, that didn't work. Also reformated the hard drive and reinstalled
from scratch, same problem. I tried this in a DELL 8300 and a DELL XPS. Even
when you turn on the computer and see the "DELL" logo, it doesn't display
correctly, part of it is missing or the screen just displays broken up blotches
of various colors.

Has anyone had this problem? I tried to contact ATI support and they were less
then helpful. They referenced me to a bunch of XP drivers and bios tweaks. I
already checked the bios options and the only option the DELL has is to change
the AGP memory size which was 128, I tried changing it to 64 meg per their
instruction but the same problems.

I'm guessing it's a bad card, anyone have any other solutions?

Thanks,
Brian
 
RENTonBroadway said:
I just purchased an All-In-Wonder 9800 Pro and upon installing it, the display
is complete garbage. Sometimes half of the screen is displayed, most of the
time it's various color bars, almost looks like you took a plaid grid stamp and
removed that part of the screen. It's barely readable. I tried downloading
new drivers, that didn't work. Also reformated the hard drive and reinstalled
from scratch, same problem. I tried this in a DELL 8300 and a DELL XPS. Even
when you turn on the computer and see the "DELL" logo, it doesn't display
correctly, part of it is missing or the screen just displays broken up blotches
of various colors.

Has anyone had this problem? I tried to contact ATI support and they were less
then helpful. They referenced me to a bunch of XP drivers and bios tweaks. I
already checked the bios options and the only option the DELL has is to change
the AGP memory size which was 128, I tried changing it to 64 meg per their
instruction but the same problems.

I'm guessing it's a bad card, anyone have any other solutions?

Thanks,
Brian
Click to expand...

Probably a bad card, but AFAIK Dells often have small PSUs - high end cards
now need a fair bit of power themselves.

patrickp
 
The card is bad. I sell systems with an option for the AIW 9800PRO and I
had to RMA 2 of them 2 weeks ago for identical behavior. I think there was
a batch of them that had faulty slot contacts. I heard that Newegg suffered
the luck of the draw and received a lot of these faulty cards from ATI, many
of them being RMA'd. Did you get yours from Newegg by any chance,
particularly as an "open box" special?

Russell
http://tastycomputers.com
 
Hey Russell,

Thanks for the post. I purchased mine from PC Connection. I'm glad to hear
I'm not the only one who has had this problem. I'll give them a call and get
this returned and replace it for a new one. Hopefully it'll work this time!!

FYI - to those who replyed, I forgot to mention that it is plugged into the
power supply as well.

Thanks,
Brian
 
I just installed mine tonight and the first thing that I noticed was there
was a couple of small bars on the Windows XP logo. Then when I actually got
into Windows and installed the drivers there was a lot of color banding on
mine as well. There were like some yellow lines and they were not always in
the same place. It seems I am suffering the same fate. I bought my card at
CompUSA. I guess I will be taking it back tomorrow for a new one. This
just sucks. Hopefully I don't have to go back a second time.

Frank
 
Sounds like bad cars, but just in case make sure you also disable
on-board video in the BIOS, if your motherboard has a built in video
card. Also make sure the connector is on nice and tight and screwed
in.
 
RENTonBroadway said:
Hey Russell,

Thanks for the post. I purchased mine from PC Connection. I'm glad to hear
I'm not the only one who has had this problem. I'll give them a call and get
this returned and replace it for a new one. Hopefully it'll work this time!!

FYI - to those who replyed, I forgot to mention that it is plugged into the
power supply as well.

Thanks,
Brian
Click to expand...

The fact that it's plugged into your power supply makes no difference if the
PSU's not up to it, Brian.

patrickp
 
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