after windows repair

  • Thread starter Thread starter Poor Richard
  • Start date Start date
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Poor Richard

Recently, my HP laptop would not boot. It stopped at the blue Windows
screen. I took it to a repair shop and they ran a "windows repair program"
That created a new account in the file structure name owner\<computer
name>. However when windows stated, it used the owner account and I had to
move all the account information over too owner. Now it seems that every
time I boot, some other problem occurs. I get an error msg the
hpwirelessmgr.exe could not start, my desktop changes often, and now I do
not have a sound device, however windows media player works. Several of the
services no longer start at boot. Any suggestions to help me not to have to
spend several hours a day trying to get it back in shape?

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Recently, my HP laptop would not boot. It stopped at the blue Windows
screen. I took it to a repair shop and they ran a "windows repair program"
That created a new account in the file structure name owner\<computer
name>. However when windows stated, it used the owner account and I had to
move all the account information over too owner. Now it seems that every
time I boot, some other problem occurs. I get an error msg the
hpwirelessmgr.exe could not start, my desktop changes often, and now I do
not have a sound device, however windows media player works. Several of the
services no longer start at boot. Any suggestions to help me not to have to
spend several hours a day trying to get it back in shape?
Click to expand...

Take it back to the shop , and ask them to re-repair it .
 
Take it back to the shop , and ask them to re-repair it .
Click to expand...



It looks like they simply created a new account.

The machine should first have been checked for hardware errors such as RAM
and harddrive.

If the hardware was OK, then a repair install should have been performed.

All original setting would have been retained (but windows updates would
have to be re-applied)

I'd ask the shop if they ran a RAM test and HD diagnostic
 
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