After Upgrade to Win2k Pro Laserjet 1012 Will not Install

  • Thread starter Thread starter Joel G
  • Start date Start date
J

Joel G

After i Upgraded 8 Working Computers From Win98SE to WIn2k
Pro, Non of the Computers Would Install The Laserjet 1012
Printer. When i try to install it, It Crashes The spooler
With spoolsrv.exe generated errors and stops spooler. then
i either have to restart spooler service or reboot
computer, but then the printer doesn't show. On a clean 2k
install the printer runs fine. HP Says it is a microsoft
issue and will not help. I need Help>>>>>>>>>>>>>>>>
 
Yes I am
-----Original Message-----
Are you running with Service Pack 4 for Win2k?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Joel G said:
After i Upgraded 8 Working Computers From Win98SE to WIn2k
Pro, Non of the Computers Would Install The Laserjet 1012
Printer. When i try to install it, It Crashes The spooler
With spoolsrv.exe generated errors and stops spooler. then
i either have to restart spooler service or reboot
computer, but then the printer doesn't show. On a clean 2k
install the printer runs fine. HP Says it is a microsoft
issue and will not help. I need Help>>>>>>>>>>>>>>>>
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