After updating OEM Word 2002 to Retail Office XP Serial Numbers did not change.

  • Thread starter Thread starter Barry
  • Start date Start date
B

Barry

Hi,

I recently upgraded my office products. I had MS Office
2000 Pro installed on my computer. I also had Word 2002
installed as it came with the computer and is an OEM
version.

I recently upgraded to MS Office XP Pro Developers
edition.

When opening MS Word 2002 the opening screen shows the
OEM serial number.
When the program opens and I go to the Help Menu and
display About Microsoft Word it shows the correct serial
number for the retail version.

Is there a way that I can fix this?

Thank you for your time and efforts
 
Most likely Office did not reinstall Word because it was already installed.
You would probably have to uninstall Word, then reinstall from Office. Be
sure to back up Normal.dot and other settings files before doing this,
however. See http://www.mvps.org/word/FAQs/General/FilesToBackup.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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