after sp2, unable to install web tools in word 97

[LuDean Marvin]

Since installing Win XP Pro sp2, I have been unable to install the Web Page
Authoring Tools and associated updates in Word 97. I first posted a
description of this problem in the word.web.authoring newsgroup. A reader
then replied with a copy of a post in the word.docmanagement newsgroups as
follows:

'Office 97 does work with Windows XP, but some users report problems
installing Office 97 when Service Pack 2 for Windows XP is installed.
There are two ways around this problem:
1. You could uninstall WinXP SP2, install Office 97 and related service
packs, and reinstall WinXP SP2.
2. You could leave WinXP SP2 intact and do a custom installation of
Office 97 in which you set the Web Authoring Tools (HTML) to "not
available" in the setup options.'

Are there any others of you having this problem? Why is this happening?
What, if anything, have you been able to do to cure the problem? I really
don't want to have to roll my system back to sp1 to solve this problem if I
can at all avoid it. Thanks in advance for any suggestions offered.

 

[LuDean Marvin]

An update on my Word 97 Web Tools saga....

I tried uninstalling and re-installing Word 97 and the Web Tools updates in
Safe Mode.... no luck there. Being the impatient sort, I decided that I
would try the "Nuclear Option" suggested by the word.docmanagement poster
and actually uninstall sp2. After all that trouble, it made no difference
at all. Then, thinking that my install CD was somehow damaged, I took it
over to my neighbor's Win ME based computer and installed it there. Word 97
and it's web tools installed and worked flawlessly! I think I can say that
sp2 in and of itself is not the culprit here. This problem might just be
sp1 or even the original Win XP.

Still looking for any kind help....