After HD 3650 upgrade I still get 'Found new hardware'

  • Thread starter Thread starter Mike Ray
  • Start date Start date
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Mike Ray

Pulled out a working ATI X700 - Put in a HD 3650 (needed Shader 3.0)

Here is what I did:
1. Went into ADD/Remove and removed ALL ATI stuff.
2. When a reboot was required, I rebooted to VGA 'safe mode'
3. Shut down and turned off system
4. pulled X700 pci-e and installed HD 3460 pci-e
5. restarted XP normally and got 'Found new hardware' pop-up
6. canceled 'Found new hardware' and put in ATI driver CD (came with card
7. Installed driver, CCC etc. (took several min)
8. Rebooted after driver finished but again got 'Found new hardware'
9. again canceled 'Found new hardware'
10. Set up desktop res and tried some games. (Far Cry 1, UT3(now works),
Raven Shield, TRL(could now turn advanced graphics) , TR underworld demo)

Everything works and looks great except:
1. Every time I re-boot I get the 'Found new hardware'pop-up
2. Device Manager has a problem with 'unknown PCI device'

Did I miss something? (I did set BIOS to PCI when I put in the X700
about 3 years ago. and it work great, no 'Found new hardware' pop-up)

BTW:
HP - a1130n (completely stock except video) (MSI RS480)
XP home SP2 (up to date)
on board sound
video driver - forgot to check what version was on the included CD disk,
but I assume the 'Found new hardware' is not a driver version problem
but maybe a driver instillation problem??
thanks,
Mike
 
Mike Ray said:
Pulled out a working ATI X700 - Put in a HD 3650 (needed Shader 3.0)
[...]

Did I miss something? (I did set BIOS to PCI when I put in the X700
about 3 years ago. and it work great, no 'Found new hardware' pop-up)
Click to expand...

Did you install the HDMI audio driver?
 
Mike Ray said:
Pulled out a working ATI X700 - Put in a HD 3650 (needed Shader 3.0)

Here is what I did:
1. Went into ADD/Remove and removed ALL ATI stuff.
2. When a reboot was required, I rebooted to VGA 'safe mode'
3. Shut down and turned off system
4. pulled X700 pci-e and installed HD 3460 pci-e
5. restarted XP normally and got 'Found new hardware' pop-up
6. canceled 'Found new hardware' and put in ATI driver CD (came with card
7. Installed driver, CCC etc. (took several min)
8. Rebooted after driver finished but again got 'Found new hardware'
9. again canceled 'Found new hardware'
10. Set up desktop res and tried some games. (Far Cry 1, UT3(now works),
Raven Shield, TRL(could now turn advanced graphics) , TR underworld demo)

Everything works and looks great except:
1. Every time I re-boot I get the 'Found new hardware'pop-up
2. Device Manager has a problem with 'unknown PCI device'
Click to expand...

I guess there is another device on the card which needs a separate
driver. Since you alwas cancel its installation, it never gets
installed. You could look in the device manager which device has no
driver, and maybe disable the device if you don't want to install the
driver for it (just an educated guess, I'm no Windows expert).

- anton
 
:>DRS wrote:
:>> :>>> Pulled out a working ATI X700 - Put in a HD 3650 (needed Shader 3.0)
:>>
:>> [...]
:>>
:>>> Did I miss something? (I did set BIOS to PCI when I put in the X700
:>>> about 3 years ago. and it work great, no 'Found new hardware' pop-up)
:>>
:>> Did you install the HDMI audio driver?
:>
:>
:>That gets my vote too..

Me three...

me/2
 
me/2 said:
:>DRS wrote:
:>> :>>> Pulled out a working ATI X700 - Put in a HD 3650 (needed Shader 3.0)
:>>
:>> [...]
:>>
:>>> Did I miss something? (I did set BIOS to PCI when I put in the X700
:>>> about 3 years ago. and it work great, no 'Found new hardware' pop-up)
:>>
:>> Did you install the HDMI audio driver?
:>
:>
:>That gets my vote too..

Me three...

me/2
Click to expand...
OK not that I know of. You would think it would install with CCC and the
drivers. I don't use the HDMI port yet but will check. Do you install it
through CCC or seperate.
 
Anton said:
I guess there is another device on the card which needs a separate
driver. Since you alwas cancel its installation, it never gets
installed. You could look in the device manager which device has no
driver, and maybe disable the device if you don't want to install the
driver for it (just an educated guess, I'm no Windows expert).

- anton
Click to expand...
Thanks. Sounds like (and from other posts also) you are right. It is
likely the HDMI sound driver. I did try to install it (instead of
cancel) but it could not find the correct driver even on the CD that
come with the card. I will look some more in the CD's sup folders.
 
[...]
OK not that I know of. You would think it would install with CCC and
the drivers. I don't use the HDMI port yet but will check. Do you
install it through CCC or seperate.
Click to expand...

If you're installing from the ~75MB setup package that comes with the card
it's part of the chain of installations that you apparently cancelled part
way through. However, you can download it and install it separately. The
ATI HDMI Audio driver is ~3.4MB. For XP SP2 and earlier you may also need
to install a Microsoft patch (KB888111), also available from the ATI
download site. It's ~700KB.
 
DRS said:
[...]
OK not that I know of. You would think it would install with CCC and
the drivers. I don't use the HDMI port yet but will check. Do you
install it through CCC or seperate.
Click to expand...

If you're installing from the ~75MB setup package that comes with the card
it's part of the chain of installations that you apparently cancelled part
way through. However, you can download it and install it separately. The
ATI HDMI Audio driver is ~3.4MB. For XP SP2 and earlier you may also need
to install a Microsoft patch (KB888111), also available from the ATI
download site. It's ~700KB.
Click to expand...
Thanks I will check both the driver and patch...BTW I did let the
install finish the first time. I ran CCC and set up my desk top and all
looked good. It was at the next boot, latter that day, the XP 'found new
hardware' but could not find the required file (even on the ATI CD).

Haven't had much chance to look into it yet, too busy with online RVS...hehe
 
Mike said:
DRS said:
[...]
OK not that I know of. You would think it would install with CCC and
the drivers. I don't use the HDMI port yet but will check. Do you
install it through CCC or seperate.
Click to expand...

If you're installing from the ~75MB setup package that comes with the
card it's part of the chain of installations that you apparently
cancelled part way through. However, you can download it and install
it separately. The ATI HDMI Audio driver is ~3.4MB. For XP SP2 and
earlier you may also need to install a Microsoft patch (KB888111),
also available from the ATI download site. It's ~700KB.
Click to expand...
Thanks I will check both the driver and patch...BTW I did let the
install finish the first time. I ran CCC and set up my desk top and all
looked good. It was at the next boot, latter that day, the XP 'found new
hardware' but could not find the required file (even on the ATI CD).

Haven't had much chance to look into it yet, too busy with online
RVS...hehe
Click to expand...

Ok I rechecked the ATI CD and yes there is an HDAudio driver folder with
and *.inf and other files. I went to device manager then too the 'pci
device' that had no driver and said 'up date the driver' and look in the
HDaudio folder on the ATI CD. It still could not find the correct
driver?? By the HD activity I could tell it was also looking in folders
on the HD. Isn't the *.inf file all that is needed to direct you to and
load the driver?? Thanks
 
Mike said:
Mike said:
DRS said:
[...]
Click to expand...
Click to expand...
Ok I rechecked the ATI CD and yes there is an HDAudio driver folder with
and *.inf and other files. I went to device manager then too the 'pci
device' that had no driver and said 'up date the driver' and look in the
HDaudio folder on the ATI CD. It still could not find the correct
driver?? By the HD activity I could tell it was also looking in folders
on the HD. Isn't the *.inf file all that is needed to direct you to and
load the driver?? Thanks
Click to expand...

Well here is another problem that started. CCC pops up and says the
'current driver is not compatible with CCC - Please update your driver'.
Anyone seen that? Is this the HDMI audio problem (which I can't seem to
fix) still? Gee the driver and CCC were on the same CD!
Thanks,
Mike
 
Mike Ray said:
Well here is another problem that started. CCC pops up and says the
'current driver is not compatible with CCC - Please update your driver'.
Anyone seen that?
Click to expand...

I see that ever since I upgraded the Catalyst driver from 8.8 to 8.10
without upgrading CCC. I guess I should update CCC, not the driver.

- anton
 
Anton said:
I see that ever since I upgraded the Catalyst driver from 8.8 to 8.10
without upgrading CCC. I guess I should update CCC, not the driver.

- anton
Click to expand...
Thanks for the reply. I am going to check out all versions of driver and
CCC and start a support ticket with ATI(AMD). My system seems to work OK
but I do get a card 'reset' once in a while playing Raven Shield. My
game pauses, monitor loses signal and shuts down for about 3 seconds
than everything returns to normal and I keep playing the game. (and if I
am lucky I didn't get shot during the game pause) I haven't had resets
anywhere else yet but I have only had the card (HD 3650) a week. Today I
pick up TR Underworld and will start playing that (which is why I even
got the card(needed Shader 3.0)) so I will give it a workout.
Mike
 
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