After crash: new user, can't remove or run programs

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

2000 pro crashed, now have a new user/admin. but programs
still seem to reside in abandoned user/admin. config.
Programs won't run (they're still on the drive)and
are not in the add/remove tool.
How can I remove the old programs clean the mess up?
Thank you
 
No one knows what "2000 pro crashed" or "now have a new user/admin" means.
Accurate details are the precursor to your solution.
 
Trying to improve accuracy in stating my problem.
My computer, operating with Windows 2000 Pro "crashed",
that's what I call it, turning to a blue screen that
in part read:
"Stop: C 00002/8 Registry file failure.
The Registry cannot load the hive (file)
or its log or alternate.
It is corrupt, absent or not writable.
If this is the first time......"
A tech restored the computer to operating.
Essentially Windows was then the only program running
although most the old programs remained on the drive.
I have been trying to remove these programs and then
reinstall them. But they are no longer in the Add/Remove
tool nor show uninstall functions in the Programs
directory.

What I see that's different or new now are in the folders
in Explorer under:
Documents and Settings (there are now 5)
Administrator,
Administrator.Tom-CGY28PC8FGL
All Users
Default User
Tom H

The Administrator.Tom-CGY28PC8FGL file I think is new and
seems to be the Administrator Windows is now using. It
contains references to new programs I have installed since
the "crash".

Is this information any more accurate or useful?
Appreciate the response.
Thank you
 
What happened was the software hive became corrupt and was apparently
replaced with an old backup. It also sounds as if an in-place upgrade was
performed. I wouldn't think twice about backing up your data and starting a
new install.
 
I would appreciate any direction to complete
instuctions for a novice doing a reinstall of
Windows 2000?
Thank you for your assistance.
Tom

-----Original Message-----
What happened was the software hive became corrupt and was apparently
replaced with an old backup. It also sounds as if an in- place upgrade was
performed. I wouldn't think twice about backing up your data and starting a
new install.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Tom said:
Trying to improve accuracy in stating my problem.
My computer, operating with Windows 2000 Pro "crashed",
that's what I call it, turning to a blue screen that
in part read:
"Stop: C 00002/8 Registry file failure.
The Registry cannot load the hive (file)
or its log or alternate.
It is corrupt, absent or not writable.
If this is the first time......"
A tech restored the computer to operating.
Essentially Windows was then the only program running
although most the old programs remained on the drive.
I have been trying to remove these programs and then
reinstall them. But they are no longer in the Add/Remove
tool nor show uninstall functions in the Programs
directory.

What I see that's different or new now are in the folders
in Explorer under:
Documents and Settings (there are now 5)
Administrator,
Administrator.Tom-CGY28PC8FGL
All Users
Default User
Tom H

The Administrator.Tom-CGY28PC8FGL file I think is new and
seems to be the Administrator Windows is now using. It
contains references to new programs I have installed since
the "crash".

Is this information any more accurate or useful?
Appreciate the response.
Thank you
Click to expand...


.
Click to expand...
 
To do a clean install, either boot the Windows 2000 CD-Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.
 
Dave:
A few more questions/concerns:
1. I've made the install disks. Are "setup disks" the
the same as "install disks"??
2. Re partitions: At some point the two 4G hard drives
on this computer were partitioned to appear as one
C drive. I see some software in the files by Power-
Quest and have thought this was used. So I have
concern about deleting partitions.
Also the files on the C drive are FAT32.

Does this change anything?
Thank you!

-----Original Message-----
To do a clean install, either boot the Windows 2000 CD- Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Tom said:
I would appreciate any direction to complete
instuctions for a novice doing a reinstall of
Windows 2000?
Thank you for your assistance.
Tom
Click to expand...


.
Click to expand...
 
1.) Yes
2.) I guess the question is; is there anything on the drive you need to
save?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Tom said:
Dave:
A few more questions/concerns:
1. I've made the install disks. Are "setup disks" the
the same as "install disks"??
2. Re partitions: At some point the two 4G hard drives
on this computer were partitioned to appear as one
C drive. I see some software in the files by Power-
Quest and have thought this was used. So I have
concern about deleting partitions.
Also the files on the C drive are FAT32.

Does this change anything?
Thank you!

-----Original Message-----
To do a clean install, either boot the Windows 2000 CD- Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Tom said:
I would appreciate any direction to complete
instuctions for a novice doing a reinstall of
Windows 2000?
Thank you for your assistance.
Tom
Click to expand...


.
Click to expand...
Click to expand...
 
Dave:
Yes, there are some of my data files I will need to
save. Don't have a good back-up device anymore. Will
have to try to get connected to another computer.

I'm Still concerned about this drive(s) partitioning
thing. Think these 2 drives are contolled by Adaptec
SCSI drivers/controllers (RAID?). Will this reinstall be
changing (deleting, losing) those. Will I need to have
a disk to reinstall them? or are they resident in
Windows 2000 (on the Windows disk)? Or, am I worrying
about something that won't be changed.

Again, thank you for the repeated responses and help.
Tom

-----Original Message-----
1.) Yes
2.) I guess the question is; is there anything on the drive you need to
save?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Tom said:
Dave:
A few more questions/concerns:
1. I've made the install disks. Are "setup disks" the
the same as "install disks"??
2. Re partitions: At some point the two 4G hard drives
on this computer were partitioned to appear as one
C drive. I see some software in the files by Power-
Quest and have thought this was used. So I have
concern about deleting partitions.
Also the files on the C drive are FAT32.

Does this change anything?
Thank you!

-----Original Message-----
To do a clean install, either boot the Windows 2000 CD- Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to
Click to expand...
avoid
unexpected drive
letter assignments with your new install.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
I would appreciate any direction to complete
instuctions for a novice doing a reinstall of
Windows 2000?
Thank you for your assistance.
Tom


.
Click to expand...
Click to expand...


.
Click to expand...
 
Normally you create the raid with your raid controller utilities, then
install the OS as normal. You'll need to boot the Windows 2000 setup disks
or CD-Rom and *F6* very early and very important (at setup is inspecting
your system) in the setup to prevent drive controller detection, and select
S to specify additional drivers. Then later you'll be prompted to insert the
manufacturer supplied Windows 2000 driver for your drive's controller in
drive "A"

If you wait and then S to specify additional drivers, then it may be too
late as Windows 2000 Setup at this point may have already assigned the
resources your drive's controller is wanting to use.

If you're happy with the raid configuration, then you'll need to do nothing
as far as configuration. Install the OS as normal using the manufacturer
supplied Windows 2000 driver for your drive controller.

Partitioning is independent of the raid configuration. Again if you're happy
with the partition size/arrangement, then simply format the system/boot
partition prior to installing the operating system. You can do this during
Windows 2000 setup.
 
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