adware vthreat

[Guest]

THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF THE INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I RECEIVED FROM BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS : http://sarc.com/avcenter/venc/data/adware.instantaccess.html and when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg (loadlibrary("access")failed.the specified module could not be found. as file name i also wrote instead of access : instant access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the left pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?

 

[Wesley Vogel]

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you need to more
help, please reply to *this* thread. It makes it easier to find. That
said.

eghtmldialer.dll is the dll file that would need to be unregistered.
Do you still have eghtmldialer.dll?? Can it be deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.
http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

 

[Wesley Vogel]

Tammy,

Also, when you think everything is gone, run all the antispyware programs
again to see if Instant Access Dialer is still being detected. Or anything
else is being detected that you should get rid of.

 

[Guest]

WES,


i tried to unregister the file eghtmldialer.dll but its still giving me the same msg : loadlibrary ("eghtmldialer.dll") failed. the specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but its in c/prgram files/windows nt. i tried to delete it but it keeps popping up.

i also tried the steps mentioned in these sites : http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said : c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and reinstall it to get rid of this damn DIALER !!!

thanks again

Tammy

 

[Wesley Vogel]

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for this job.
Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download, install, run,
update and run again; one or all. They are all good, FREE utilities.

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents it from
ever being installed.
The most important step you can take is to secure your system. And
SpywareBlaster is the most powerful protection program available.]]
http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes

WES,


i tried to unregister the file eghtmldialer.dll but its still giving me

the same msg : loadlibrary ("eghtmldialer.dll") failed. the specified module
could not be found.

whilst going through the 2 sites u sent me i found DIALER but its in

c/prgram files/windows nt. i tried to delete it but it keeps popping up.

i also tried the steps mentioned in these sites : http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

but nothing.

when i scanned again with the norton antivirus it said :

c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and reinstall it to

get rid of this damn DIALER !!!

 

[Wesley Vogel]

Hi Tammy,

From Spybot-S&D HELP:

[[Why does Spybot-S&D not detect and remove the Alexa key for the What's
related function of IE like other anti spyware utilities? FAQ #008
This key is often simply called Alexa, but that is wrong for two reasons:
1. simply calling it Alexa would mix it up with the Alexa Toolbar, and
2. it is not a key created by Alexa. It is a Microsoft Internet Explorer key
that points to a Microsoft DLL and a local Microsoft HTML file. The latter
redirects to an online MS page, and only that page redirects to the Alexa
search engine.

In my opinion a better way than to delete the key would be to make another
or even multiple search engines available.]]

You might want to download AdAware, run, update and run again to see what it
finds Alexa related.

7) AdAware
http://www.lavasoft.de/support/download/

A lot of people have uninstalled Microsoft's Microsoft Java Virtual Machine
(JVM) and installed Sun's Java. I did back before I reformatted my hard
drive. I personaly didn't like Sun's Java so I didn't reinstall it after
refomatting. I'd say go ahead and do it. Entirely up to you.

Looks like this link is the same as you have. Here it is anyway.
How can I uninstall the Microsoft Java Virtual Machine (JVM) from Windows
XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html

--
Hope this helps. Let us know.
Wes

In

HI, WEs

thanks i did download all 4 and scanned as well with all of them. but
spybot S & D says i have 1 entry of ALEXA RELATED and even after i
say delete, it says it deletes it but after a while after i scan
again with spybot s& d it says the same 1 entry ALexa related.

senondly in CWShredder it says as a prevention to uninstall JAVA and
install a new program, copy of which is below shall i do it ?? if yes
where shall i find those folders what steps have i got to follow ?

thanks once more
tammy


A. You might want to remove the Microsoft JVM, which Microsoft no
longer supports, in favor of the more recent Sun Microsystems JVM. To
remove the Microsoft JVM, perform the following steps:

From the Start menu, select Run.
Enter the command
RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall
to start the uninstall process
Click Yes to the confirmation, then select Reboot.
After the machine restarts, delete the following items:
the \%systemroot%\java folder
java.pnf from the \%systemroot%\inf folder
jview.exe and wjview.exe from the \%systemroot%\system32 folder
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Java VM registry subkey
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\AdvancedOptions\JAVA_VM registry subkey (to remove the
Microsoft Internet Explorer (IE) options)

Microsoft Java is now removed. You can download Sun's newer JVM for
Windows at http://java.sun.com/getjava/index.html.

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for this
job. Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download,
install, run, update and run again; one or all. They are all good,
FREE utilities.

Run CWShredder first!!! <<<<<<<<<<<<

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents it
from ever being installed.
The most important step you can take is to secure your system. And
SpywareBlaster is the most powerful protection program available.]]
http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes

WES,


i tried to unregister the file eghtmldialer.dll but its still
giving me

the same msg : loadlibrary ("eghtmldialer.dll") failed. the
specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but its in

c/prgram files/windows nt. i tried to delete it but it keeps popping
up.

i also tried the steps mentioned in these sites :

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said :

c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and reinstall
it to

get rid of this damn DIALER !!!

thanks again

Tammy



:

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you need
to more
help, please reply to *this* thread. It makes it easier to find.
That said.

eghtmldialer.dll is the dll file that would need to be
unregistered. Do you still have eghtmldialer.dll?? Can it be
deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF THE
INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I RECEIVED FROM
BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS :
http://sarc.com/avcenter/venc/data/adware.instantaccess.html and
when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg
(loadlibrary("access")failed.the specified module could not be
found. as file name i also wrote instead of access : instant
access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the left
pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?

 

[Guest]

thanks Wes, i did download Ad-aware from Lavasoft and i also have SYBOT, CWShredder, Bazooka, and HIJACK this installed on my pc.

One other thing , please, when you gave me a site to remove instantaccess from my pc (http://sarc.com/avcenter/venc/data/adware.instantaccess.html) one of the steps was to unregister the .dll files, but when i'm followwing these steps (regsvr32 /u c:\windows\system32\ia.dll) and pressing ok it says Access is denied. I also tried to delete the file from Windows explorer, c/windows/system32/ia.dll but still it says access denied. Is there another way to delete this file ??
Thnks alot for your help

tammy

Hi Tammy,

From Spybot-S&D HELP:

[[Why does Spyd-bot-S&D not detect and remove the Alexa key for the What's
related function of IE like other anti spyware utilities? FAQ #008
This key is often simply called Alexa, but that is wrong for two reasons:
1. simply calling it Alexa would mix it up with the Alexa Toolbar, and
2. it is not a key created by Alexa. It is a Microsoft Internet Explorer key
that points to a Microsoft DLL and a local Microsoft HTML file. The latter
redirects to an online MS page, and only that page redirects to the Alexa
search engine.

In my opinion a better way than to delete the key would be to make another
or even multiple search engines available.]]

You might want to download AdAware, run, update and run again to see what it
finds Alexa related.

7) AdAware
http://www.lavasoft.de/support/download/

A lot of people have uninstalled Microsoft's Microsoft Java Virtual Machine
(JVM) and installed Sun's Java. I did back before I reformatted my hard
drive. I personaly didn't like Sun's Java so I didn't reinstall it after
refomatting. I'd say go ahead and do it. Entirely up to you.

Looks like this link is the same as you have. Here it is anyway.
How can I uninstall the Microsoft Java Virtual Machine (JVM) from Windows
XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html

--
Hope this helps. Let us know.
Wes

In

HI, WEs

thanks i did download all 4 and scanned as well with all of them. but
spybot S & D says i have 1 entry of ALEXA RELATED and even after i
say delete, it says it deletes it but after a while after i scan
again with spybot s& d it says the same 1 entry ALexa related.

senondly in CWShredder it says as a prevention to uninstall JAVA and
install a new program, copy of which is below shall i do it ?? if yes
where shall i find those folders what steps have i got to follow ?

thanks once more
tammy


A. You might want to remove the Microsoft JVM, which Microsoft no
longer supports, in favor of the more recent Sun Microsystems JVM. To
remove the Microsoft JVM, perform the following steps:

From the Start menu, select Run.
Enter the command
RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall
to start the uninstall process
Click Yes to the confirmation, then select Reboot.
After the machine restarts, delete the following items:
the \%systemroot%\java folder
java.pnf from the \%systemroot%\inf folder
jview.exe and wjview.exe from the \%systemroot%\system32 folder
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Java VM registry subkey
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\AdvancedOptions\JAVA_VM registry subkey (to remove the
Microsoft Internet Explorer (IE) options)

Microsoft Java is now removed. You can download Sun's newer JVM for
Windows at http://java.sun.com/getjava/index.html.

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for this
job. Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download,
install, run, update and run again; one or all. They are all good,
FREE utilities.

Run CWShredder first!!! <<<<<<<<<<<<

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents it
from ever being installed.
The most important step you can take is to secure your system. And
SpywareBlaster is the most powerful protection program available.]]
http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes
WES,


i tried to unregister the file eghtmldialer.dll but its still
giving me
the same msg : loadlibrary ("eghtmldialer.dll") failed. the
specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but its in
c/prgram files/windows nt. i tried to delete it but it keeps popping
up.

i also tried the steps mentioned in these sites :
http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said :
c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and reinstall
it to
get rid of this damn DIALER !!!

thanks again

Tammy



:

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you need
to
more
help, please reply to *this* thread. It makes it easier to find.
That said.

eghtmldialer.dll is the dll file that would need to be
unregistered. Do you still have eghtmldialer.dll?? Can it be
deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF THE
INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I RECEIVED FROM
BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS :
http://sarc.com/avcenter/venc/data/adware.instantaccess.html and
when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg
(loadlibrary("access")failed.the specified module could not be
found. as file name i also wrote instead of access : instant
access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the left
pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?

 

[Wesley Vogel]

Hi Tammy,

ia.dll may be running or in use. You cannot delete anything
that is running or in use.

Try this.
Boot up your PC in SAFE mode.
Open Task Manager | Ctrl + Shift + Esc |
Applications tab | Look to see if Inastant Access is running |
If it is | End Task button | Processes tab | Look to see if any
of the following are running:

EGDHTML_1023.dll
EGDial.dll
ia.dll
mseggrpid.dll

If any are | End Process button | Answer YES |

Now try to delete ia.dll.

Link on how to start in the Safe Mode.
Starting your computer in Safe mode
http://tinyurl.com/pfca

--
Hope this helps. Let us know.
Wes

In

thanks Wes, i did download Ad-aware from Lavasoft and i also have
SYBOT, CWShredder, Bazooka, and HIJACK this installed on my pc.

One other thing , please, when you gave me a site to remove
instantaccess from my pc
(http://sarc.com/avcenter/venc/data/adware.instantaccess.html) one of
the steps was to unregister the .dll files, but when i'm followwing
these steps (regsvr32 /u c:\windows\system32\ia.dll) and pressing ok
it says Access is denied. I also tried to delete the file from
Windows explorer, c/windows/system32/ia.dll but still it says access
denied. Is there another way to delete this file ?? Thnks alot for
your help

tammy

Hi Tammy,

From Spybot-S&D HELP:

[[Why does Spyd-bot-S&D not detect and remove the Alexa key for the
What's related function of IE like other anti spyware utilities? FAQ
#008
This key is often simply called Alexa, but that is wrong for two
reasons:
1. simply calling it Alexa would mix it up with the Alexa Toolbar,
and
2. it is not a key created by Alexa. It is a Microsoft Internet
Explorer key that points to a Microsoft DLL and a local Microsoft
HTML file. The latter redirects to an online MS page, and only that
page redirects to the Alexa search engine.

In my opinion a better way than to delete the key would be to make
another or even multiple search engines available.]]

You might want to download AdAware, run, update and run again to see
what it finds Alexa related.

7) AdAware
http://www.lavasoft.de/support/download/

A lot of people have uninstalled Microsoft's Microsoft Java Virtual
Machine (JVM) and installed Sun's Java. I did back before I
reformatted my hard drive. I personaly didn't like Sun's Java so I
didn't reinstall it after refomatting. I'd say go ahead and do it.
Entirely up to you.

Looks like this link is the same as you have. Here it is anyway.
How can I uninstall the Microsoft Java Virtual Machine (JVM) from
Windows XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html

--
Hope this helps. Let us know.
Wes

In

HI, WEs

thanks i did download all 4 and scanned as well with all of them.
but spybot S & D says i have 1 entry of ALEXA RELATED and even
after i say delete, it says it deletes it but after a while after i
scan again with spybot s& d it says the same 1 entry ALexa related.

senondly in CWShredder it says as a prevention to uninstall JAVA and
install a new program, copy of which is below shall i do it ?? if
yes where shall i find those folders what steps have i got to
follow ?

thanks once more
tammy


A. You might want to remove the Microsoft JVM, which Microsoft no
longer supports, in favor of the more recent Sun Microsystems JVM.
To remove the Microsoft JVM, perform the following steps:

From the Start menu, select Run.
Enter the command
RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall
to start the uninstall process
Click Yes to the confirmation, then select Reboot.
After the machine restarts, delete the following items:
the \%systemroot%\java folder
java.pnf from the \%systemroot%\inf folder
jview.exe and wjview.exe from the \%systemroot%\system32 folder
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Java VM registry subkey
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\AdvancedOptions\JAVA_VM registry subkey (to remove the
Microsoft Internet Explorer (IE) options)

Microsoft Java is now removed. You can download Sun's newer JVM for
Windows at http://java.sun.com/getjava/index.html.




:

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for this
job. Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download,
install, run, update and run again; one or all. They are all good,
FREE utilities.

Run CWShredder first!!! <<<<<<<<<<<<

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents
it from ever being installed.
The most important step you can take is to secure your system. And
SpywareBlaster is the most powerful protection program available.]]
http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes
WES,


i tried to unregister the file eghtmldialer.dll but its still
giving me
the same msg : loadlibrary ("eghtmldialer.dll") failed. the
specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but its
in
c/prgram files/windows nt. i tried to delete it but it keeps
popping up.

i also tried the steps mentioned in these sites :

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said :
c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and
reinstall it to
get rid of this damn DIALER !!!

thanks again

Tammy



:

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you
need to
more
help, please reply to *this* thread. It makes it easier to find.
That said.

eghtmldialer.dll is the dll file that would need to be
unregistered. Do you still have eghtmldialer.dll?? Can it be
deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF THE
INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I RECEIVED
FROM BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS :
http://sarc.com/avcenter/venc/data/adware.instantaccess.html and
when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg
(loadlibrary("access")failed.the specified module could not be
found. as file name i also wrote instead of access : instant
access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the
left pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?

 

[Wesley Vogel]

Tammy,

Your Caps Lock key looks to be stuck.

I do not really know.

Start | Settings | Control Panel | Internet Options | Advanced tab |
Scroll down and look for Java settings.

Java HELP
http://java.com/en/download/help/index_installing.jsp

--
Hope this helps. Let us know.
Wes

In

THANKSSSSSSS WES, I DID IT I REMOVED THE FILE AND IT SEEMS THAT NOW
MY PC IS CLEAN (HOPEFULLY) BECAUSE I RAN A FULL SCAN WITH NORTON AND
AT LAST IT FOUND NO THREATS. THANKS ALOT FOR YOUR HELP wES.
MAY I ASK YOU ONE LAST THING PLEASE, REMEMBER WHEN I ASKED IF I COULD
REMOVE JAVA AS CWSHREDDER SUGGESTED, BUT NOW IN SOME OF THE SITES I
VISIT I'M GETTING INSTEAD OF A PIC. A BLANK BOX WITH A CROSS ON THE
LEFT TOP CORNER, AND ALSO FOR EXAMPLE WHEN ENTERING THIS SITE TO
ANSWER YOU, ON THE LEFT BOTTOM CORNER, OF MY MONITOR JUST ABOVE THE
TOOLBAR I'M GETTING A NOTE SAYING JAVA SCRIPT 0. I HAVE INSTALLED
JAVA WEB START. WHAT COULD IT BE ??

THANKS AGAIN
TAMMY

Hi Tammy,

ia.dll may be running or in use. You cannot delete anything
that is running or in use.

Try this.
Boot up your PC in SAFE mode.
Open Task Manager | Ctrl + Shift + Esc |
Applications tab | Look to see if Inastant Access is running |
If it is | End Task button | Processes tab | Look to see if any
of the following are running:

EGDHTML_1023.dll
EGDial.dll
ia.dll
mseggrpid.dll

If any are | End Process button | Answer YES |

Now try to delete ia.dll.

Link on how to start in the Safe Mode.
Starting your computer in Safe mode
http://tinyurl.com/pfca

--
Hope this helps. Let us know.
Wes

In

thanks Wes, i did download Ad-aware from Lavasoft and i also have
SYBOT, CWShredder, Bazooka, and HIJACK this installed on my pc.

One other thing , please, when you gave me a site to remove
instantaccess from my pc
(http://sarc.com/avcenter/venc/data/adware.instantaccess.html) one
of the steps was to unregister the .dll files, but when i'm
followwing these steps (regsvr32 /u c:\windows\system32\ia.dll) and
pressing ok it says Access is denied. I also tried to delete the
file from Windows explorer, c/windows/system32/ia.dll but still it
says access denied. Is there another way to delete this file ??
Thnks alot for your help

tammy


:

Hi Tammy,

From Spybot-S&D HELP:

[[Why does Spyd-bot-S&D not detect and remove the Alexa key for the
What's related function of IE like other anti spyware utilities?
FAQ #008
This key is often simply called Alexa, but that is wrong for two
reasons:
1. simply calling it Alexa would mix it up with the Alexa Toolbar,
and
2. it is not a key created by Alexa. It is a Microsoft Internet
Explorer key that points to a Microsoft DLL and a local Microsoft
HTML file. The latter redirects to an online MS page, and only that
page redirects to the Alexa search engine.

In my opinion a better way than to delete the key would be to make
another or even multiple search engines available.]]

You might want to download AdAware, run, update and run again to
see what it finds Alexa related.

7) AdAware
http://www.lavasoft.de/support/download/

A lot of people have uninstalled Microsoft's Microsoft Java Virtual
Machine (JVM) and installed Sun's Java. I did back before I
reformatted my hard drive. I personaly didn't like Sun's Java so I
didn't reinstall it after refomatting. I'd say go ahead and do it.
Entirely up to you.

Looks like this link is the same as you have. Here it is anyway.
How can I uninstall the Microsoft Java Virtual Machine (JVM) from
Windows XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
HI, WEs

thanks i did download all 4 and scanned as well with all of them.
but spybot S & D says i have 1 entry of ALEXA RELATED and even
after i say delete, it says it deletes it but after a while after
i scan again with spybot s& d it says the same 1 entry ALexa
related.

senondly in CWShredder it says as a prevention to uninstall JAVA
and install a new program, copy of which is below shall i do it
?? if yes where shall i find those folders what steps have i got
to follow ?

thanks once more
tammy


A. You might want to remove the Microsoft JVM, which Microsoft no
longer supports, in favor of the more recent Sun Microsystems JVM.
To remove the Microsoft JVM, perform the following steps:

From the Start menu, select Run.
Enter the command
RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall
to start the uninstall process
Click Yes to the confirmation, then select Reboot.
After the machine restarts, delete the following items:
the \%systemroot%\java folder
java.pnf from the \%systemroot%\inf folder
jview.exe and wjview.exe from the \%systemroot%\system32 folder
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Java VM registry subkey
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\AdvancedOptions\JAVA_VM registry subkey (to remove the
Microsoft Internet Explorer (IE) options)

Microsoft Java is now removed. You can download Sun's newer JVM
for Windows at http://java.sun.com/getjava/index.html.




:

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for
this job. Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download,
install, run, update and run again; one or all. They are all
good, FREE utilities.

Run CWShredder first!!! <<<<<<<<<<<<

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents
it from ever being installed.
The most important step you can take is to secure your system.
And SpywareBlaster is the most powerful protection program
available.]] http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes
message
WES,


i tried to unregister the file eghtmldialer.dll but its still
giving me
the same msg : loadlibrary ("eghtmldialer.dll") failed. the
specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but
its in
c/prgram files/windows nt. i tried to delete it but it keeps
popping up.

i also tried the steps mentioned in these sites :

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said :
c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and
reinstall it to
get rid of this damn DIALER !!!

thanks again

Tammy



:

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you
need to
more
help, please reply to *this* thread. It makes it easier to
find. That said.

eghtmldialer.dll is the dll file that would need to be
unregistered. Do you still have eghtmldialer.dll?? Can it be
deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF THE
INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I RECEIVED
FROM BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS :
http://sarc.com/avcenter/venc/data/adware.instantaccess.html
and when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg
(loadlibrary("access")failed.the specified module could not be
found. as file name i also wrote instead of access : instant
access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the
left pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?

 

[Wesley Vogel]

Tammy,

Looks like all your keys may work.

--
Hope this helps. Let us know.
Wes

In

Ok thanks Wesley Vogel.

Tammy

(Is this better now in normal sentence fonts ??!!!!)

Tammy,

Your Caps Lock key looks to be stuck.

I do not really know.

Start | Settings | Control Panel | Internet Options | Advanced tab |
Scroll down and look for Java settings.

Java HELP
http://java.com/en/download/help/index_installing.jsp

--
Hope this helps. Let us know.
Wes

In

THANKSSSSSSS WES, I DID IT I REMOVED THE FILE AND IT SEEMS THAT NOW
MY PC IS CLEAN (HOPEFULLY) BECAUSE I RAN A FULL SCAN WITH NORTON AND
AT LAST IT FOUND NO THREATS. THANKS ALOT FOR YOUR HELP wES.
MAY I ASK YOU ONE LAST THING PLEASE, REMEMBER WHEN I ASKED IF I
COULD REMOVE JAVA AS CWSHREDDER SUGGESTED, BUT NOW IN SOME OF THE
SITES I VISIT I'M GETTING INSTEAD OF A PIC. A BLANK BOX WITH A
CROSS ON THE LEFT TOP CORNER, AND ALSO FOR EXAMPLE WHEN ENTERING
THIS SITE TO ANSWER YOU, ON THE LEFT BOTTOM CORNER, OF MY MONITOR
JUST ABOVE THE TOOLBAR I'M GETTING A NOTE SAYING JAVA SCRIPT 0. I
HAVE INSTALLED JAVA WEB START. WHAT COULD IT BE ??

THANKS AGAIN
TAMMY

:

Hi Tammy,

ia.dll may be running or in use. You cannot delete anything
that is running or in use.

Try this.
Boot up your PC in SAFE mode.
Open Task Manager | Ctrl + Shift + Esc |
Applications tab | Look to see if Inastant Access is running |
If it is | End Task button | Processes tab | Look to see if any
of the following are running:

EGDHTML_1023.dll
EGDial.dll
ia.dll
mseggrpid.dll

If any are | End Process button | Answer YES |

Now try to delete ia.dll.

Link on how to start in the Safe Mode.
Starting your computer in Safe mode
http://tinyurl.com/pfca

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
thanks Wes, i did download Ad-aware from Lavasoft and i also have
SYBOT, CWShredder, Bazooka, and HIJACK this installed on my pc.

One other thing , please, when you gave me a site to remove
instantaccess from my pc
(http://sarc.com/avcenter/venc/data/adware.instantaccess.html) one
of the steps was to unregister the .dll files, but when i'm
followwing these steps (regsvr32 /u c:\windows\system32\ia.dll)
and pressing ok it says Access is denied. I also tried to delete
the file from Windows explorer, c/windows/system32/ia.dll but
still it says access denied. Is there another way to delete this
file ?? Thnks alot for your help

tammy


:

Hi Tammy,

From Spybot-S&D HELP:

[[Why does Spyd-bot-S&D not detect and remove the Alexa key for
the What's related function of IE like other anti spyware
utilities? FAQ #008
This key is often simply called Alexa, but that is wrong for two
reasons:
1. simply calling it Alexa would mix it up with the Alexa
Toolbar, and
2. it is not a key created by Alexa. It is a Microsoft Internet
Explorer key that points to a Microsoft DLL and a local Microsoft
HTML file. The latter redirects to an online MS page, and only
that page redirects to the Alexa search engine.

In my opinion a better way than to delete the key would be to
make another or even multiple search engines available.]]

You might want to download AdAware, run, update and run again to
see what it finds Alexa related.

7) AdAware
http://www.lavasoft.de/support/download/

A lot of people have uninstalled Microsoft's Microsoft Java
Virtual Machine (JVM) and installed Sun's Java. I did back
before I reformatted my hard drive. I personaly didn't like
Sun's Java so I didn't reinstall it after refomatting. I'd say
go ahead and do it. Entirely up to you.

Looks like this link is the same as you have. Here it is anyway.
How can I uninstall the Microsoft Java Virtual Machine (JVM) from
Windows XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
HI, WEs

thanks i did download all 4 and scanned as well with all of
them. but spybot S & D says i have 1 entry of ALEXA RELATED and
even after i say delete, it says it deletes it but after a
while after i scan again with spybot s& d it says the same 1
entry ALexa related.

senondly in CWShredder it says as a prevention to uninstall JAVA
and install a new program, copy of which is below shall i do it
?? if yes where shall i find those folders what steps have i got
to follow ?

thanks once more
tammy


A. You might want to remove the Microsoft JVM, which Microsoft
no longer supports, in favor of the more recent Sun
Microsystems JVM. To remove the Microsoft JVM, perform the
following steps:

From the Start menu, select Run.
Enter the command
RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall
to start the uninstall process
Click Yes to the confirmation, then select Reboot.
After the machine restarts, delete the following items:
the \%systemroot%\java folder
java.pnf from the \%systemroot%\inf folder
jview.exe and wjview.exe from the \%systemroot%\system32 folder
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Java VM registry
subkey The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\AdvancedOptions\JAVA_VM registry subkey (to remove the
Microsoft Internet Explorer (IE) options)

Microsoft Java is now removed. You can download Sun's newer JVM
for Windows at http://java.sun.com/getjava/index.html.




:

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for
this job. Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download,
install, run, update and run again; one or all. They are all
good, FREE utilities.

Run CWShredder first!!! <<<<<<<<<<<<

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it
prevents it from ever being installed.
The most important step you can take is to secure your system.
And SpywareBlaster is the most powerful protection program
available.]]
http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes
message
WES,


i tried to unregister the file eghtmldialer.dll but its still
giving me
the same msg : loadlibrary ("eghtmldialer.dll") failed. the
specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but
its in
c/prgram files/windows nt. i tried to delete it but it keeps
popping up.

i also tried the steps mentioned in these sites :

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said :
c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and
reinstall it to
get rid of this damn DIALER !!!

thanks again

Tammy



:

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you
need to
more
help, please reply to *this* thread. It makes it easier to
find. That said.

eghtmldialer.dll is the dll file that would need to be
unregistered. Do you still have eghtmldialer.dll?? Can it be
deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF
THE INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I
RECEIVED FROM BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS
:
http://sarc.com/avcenter/venc/data/adware.instantaccess.html
and when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg
(loadlibrary("access")failed.the specified module could not
be found. as file name i also wrote instead of access :
instant access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the
left pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?

 

[Wesley Vogel]

Tammy,

Looks like all your keys may work.

--
Hope this helps. Let us know.
Wes

In

Ok thanks Wesley Vogel.

Tammy

(Is this better now in normal sentence fonts ??!!!!)

Tammy,

Your Caps Lock key looks to be stuck.

I do not really know.

Start | Settings | Control Panel | Internet Options | Advanced tab |
Scroll down and look for Java settings.

Java HELP
http://java.com/en/download/help/index_installing.jsp

--
Hope this helps. Let us know.
Wes

In

THANKSSSSSSS WES, I DID IT I REMOVED THE FILE AND IT SEEMS THAT NOW
MY PC IS CLEAN (HOPEFULLY) BECAUSE I RAN A FULL SCAN WITH NORTON AND
AT LAST IT FOUND NO THREATS. THANKS ALOT FOR YOUR HELP wES.
MAY I ASK YOU ONE LAST THING PLEASE, REMEMBER WHEN I ASKED IF I
COULD REMOVE JAVA AS CWSHREDDER SUGGESTED, BUT NOW IN SOME OF THE
SITES I VISIT I'M GETTING INSTEAD OF A PIC. A BLANK BOX WITH A
CROSS ON THE LEFT TOP CORNER, AND ALSO FOR EXAMPLE WHEN ENTERING
THIS SITE TO ANSWER YOU, ON THE LEFT BOTTOM CORNER, OF MY MONITOR
JUST ABOVE THE TOOLBAR I'M GETTING A NOTE SAYING JAVA SCRIPT 0. I
HAVE INSTALLED JAVA WEB START. WHAT COULD IT BE ??

THANKS AGAIN
TAMMY

:

Hi Tammy,

ia.dll may be running or in use. You cannot delete anything
that is running or in use.

Try this.
Boot up your PC in SAFE mode.
Open Task Manager | Ctrl + Shift + Esc |
Applications tab | Look to see if Inastant Access is running |
If it is | End Task button | Processes tab | Look to see if any
of the following are running:

EGDHTML_1023.dll
EGDial.dll
ia.dll
mseggrpid.dll

If any are | End Process button | Answer YES |

Now try to delete ia.dll.

Link on how to start in the Safe Mode.
Starting your computer in Safe mode
http://tinyurl.com/pfca

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
thanks Wes, i did download Ad-aware from Lavasoft and i also have
SYBOT, CWShredder, Bazooka, and HIJACK this installed on my pc.

One other thing , please, when you gave me a site to remove
instantaccess from my pc
(http://sarc.com/avcenter/venc/data/adware.instantaccess.html) one
of the steps was to unregister the .dll files, but when i'm
followwing these steps (regsvr32 /u c:\windows\system32\ia.dll)
and pressing ok it says Access is denied. I also tried to delete
the file from Windows explorer, c/windows/system32/ia.dll but
still it says access denied. Is there another way to delete this
file ?? Thnks alot for your help

tammy


:

Hi Tammy,

From Spybot-S&D HELP:

[[Why does Spyd-bot-S&D not detect and remove the Alexa key for
the What's related function of IE like other anti spyware
utilities? FAQ #008
This key is often simply called Alexa, but that is wrong for two
reasons:
1. simply calling it Alexa would mix it up with the Alexa
Toolbar, and
2. it is not a key created by Alexa. It is a Microsoft Internet
Explorer key that points to a Microsoft DLL and a local Microsoft
HTML file. The latter redirects to an online MS page, and only
that page redirects to the Alexa search engine.

In my opinion a better way than to delete the key would be to
make another or even multiple search engines available.]]

You might want to download AdAware, run, update and run again to
see what it finds Alexa related.

7) AdAware
http://www.lavasoft.de/support/download/

A lot of people have uninstalled Microsoft's Microsoft Java
Virtual Machine (JVM) and installed Sun's Java. I did back
before I reformatted my hard drive. I personaly didn't like
Sun's Java so I didn't reinstall it after refomatting. I'd say
go ahead and do it. Entirely up to you.

Looks like this link is the same as you have. Here it is anyway.
How can I uninstall the Microsoft Java Virtual Machine (JVM) from
Windows XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
HI, WEs

thanks i did download all 4 and scanned as well with all of
them. but spybot S & D says i have 1 entry of ALEXA RELATED and
even after i say delete, it says it deletes it but after a
while after i scan again with spybot s& d it says the same 1
entry ALexa related.

senondly in CWShredder it says as a prevention to uninstall JAVA
and install a new program, copy of which is below shall i do it
?? if yes where shall i find those folders what steps have i got
to follow ?

thanks once more
tammy


A. You might want to remove the Microsoft JVM, which Microsoft
no longer supports, in favor of the more recent Sun
Microsystems JVM. To remove the Microsoft JVM, perform the
following steps:

From the Start menu, select Run.
Enter the command
RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall
to start the uninstall process
Click Yes to the confirmation, then select Reboot.
After the machine restarts, delete the following items:
the \%systemroot%\java folder
java.pnf from the \%systemroot%\inf folder
jview.exe and wjview.exe from the \%systemroot%\system32 folder
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Java VM registry
subkey The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\AdvancedOptions\JAVA_VM registry subkey (to remove the
Microsoft Internet Explorer (IE) options)

Microsoft Java is now removed. You can download Sun's newer JVM
for Windows at http://java.sun.com/getjava/index.html.




:

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for
this job. Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download,
install, run, update and run again; one or all. They are all
good, FREE utilities.

Run CWShredder first!!! <<<<<<<<<<<<

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it
prevents it from ever being installed.
The most important step you can take is to secure your system.
And SpywareBlaster is the most powerful protection program
available.]]
http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes
message
WES,


i tried to unregister the file eghtmldialer.dll but its still
giving me
the same msg : loadlibrary ("eghtmldialer.dll") failed. the
specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but
its in
c/prgram files/windows nt. i tried to delete it but it keeps
popping up.

i also tried the steps mentioned in these sites :

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said :
c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and
reinstall it to
get rid of this damn DIALER !!!

thanks again

Tammy



:

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you
need to
more
help, please reply to *this* thread. It makes it easier to
find. That said.

eghtmldialer.dll is the dll file that would need to be
unregistered. Do you still have eghtmldialer.dll?? Can it be
deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF
THE INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I
RECEIVED FROM BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS
:
http://sarc.com/avcenter/venc/data/adware.instantaccess.html
and when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg
(loadlibrary("access")failed.the specified module could not
be found. as file name i also wrote instead of access :
instant access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the
left pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?

 

[Wesley Vogel]

Tammy,

Looks like all your keys may work.

--
Hope this helps. Let us know.
Wes

In

Ok thanks Wesley Vogel.

Tammy

(Is this better now in normal sentence fonts ??!!!!)

Tammy,

Your Caps Lock key looks to be stuck.

I do not really know.

Start | Settings | Control Panel | Internet Options | Advanced tab |
Scroll down and look for Java settings.

Java HELP
http://java.com/en/download/help/index_installing.jsp

--
Hope this helps. Let us know.
Wes

In

THANKSSSSSSS WES, I DID IT I REMOVED THE FILE AND IT SEEMS THAT NOW
MY PC IS CLEAN (HOPEFULLY) BECAUSE I RAN A FULL SCAN WITH NORTON AND
AT LAST IT FOUND NO THREATS. THANKS ALOT FOR YOUR HELP wES.
MAY I ASK YOU ONE LAST THING PLEASE, REMEMBER WHEN I ASKED IF I
COULD REMOVE JAVA AS CWSHREDDER SUGGESTED, BUT NOW IN SOME OF THE
SITES I VISIT I'M GETTING INSTEAD OF A PIC. A BLANK BOX WITH A
CROSS ON THE LEFT TOP CORNER, AND ALSO FOR EXAMPLE WHEN ENTERING
THIS SITE TO ANSWER YOU, ON THE LEFT BOTTOM CORNER, OF MY MONITOR
JUST ABOVE THE TOOLBAR I'M GETTING A NOTE SAYING JAVA SCRIPT 0. I
HAVE INSTALLED JAVA WEB START. WHAT COULD IT BE ??

THANKS AGAIN
TAMMY

:

Hi Tammy,

ia.dll may be running or in use. You cannot delete anything
that is running or in use.

Try this.
Boot up your PC in SAFE mode.
Open Task Manager | Ctrl + Shift + Esc |
Applications tab | Look to see if Inastant Access is running |
If it is | End Task button | Processes tab | Look to see if any
of the following are running:

EGDHTML_1023.dll
EGDial.dll
ia.dll
mseggrpid.dll

If any are | End Process button | Answer YES |

Now try to delete ia.dll.

Link on how to start in the Safe Mode.
Starting your computer in Safe mode
http://tinyurl.com/pfca

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
thanks Wes, i did download Ad-aware from Lavasoft and i also have
SYBOT, CWShredder, Bazooka, and HIJACK this installed on my pc.

One other thing , please, when you gave me a site to remove
instantaccess from my pc
(http://sarc.com/avcenter/venc/data/adware.instantaccess.html) one
of the steps was to unregister the .dll files, but when i'm
followwing these steps (regsvr32 /u c:\windows\system32\ia.dll)
and pressing ok it says Access is denied. I also tried to delete
the file from Windows explorer, c/windows/system32/ia.dll but
still it says access denied. Is there another way to delete this
file ?? Thnks alot for your help

tammy


:

Hi Tammy,

From Spybot-S&D HELP:

[[Why does Spyd-bot-S&D not detect and remove the Alexa key for
the What's related function of IE like other anti spyware
utilities? FAQ #008
This key is often simply called Alexa, but that is wrong for two
reasons:
1. simply calling it Alexa would mix it up with the Alexa
Toolbar, and
2. it is not a key created by Alexa. It is a Microsoft Internet
Explorer key that points to a Microsoft DLL and a local Microsoft
HTML file. The latter redirects to an online MS page, and only
that page redirects to the Alexa search engine.

In my opinion a better way than to delete the key would be to
make another or even multiple search engines available.]]

You might want to download AdAware, run, update and run again to
see what it finds Alexa related.

7) AdAware
http://www.lavasoft.de/support/download/

A lot of people have uninstalled Microsoft's Microsoft Java
Virtual Machine (JVM) and installed Sun's Java. I did back
before I reformatted my hard drive. I personaly didn't like
Sun's Java so I didn't reinstall it after refomatting. I'd say
go ahead and do it. Entirely up to you.

Looks like this link is the same as you have. Here it is anyway.
How can I uninstall the Microsoft Java Virtual Machine (JVM) from
Windows XP?
http://www.winnetmag.com/Article/ArticleID/38206/38206.html

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
HI, WEs

thanks i did download all 4 and scanned as well with all of
them. but spybot S & D says i have 1 entry of ALEXA RELATED and
even after i say delete, it says it deletes it but after a
while after i scan again with spybot s& d it says the same 1
entry ALexa related.

senondly in CWShredder it says as a prevention to uninstall JAVA
and install a new program, copy of which is below shall i do it
?? if yes where shall i find those folders what steps have i got
to follow ?

thanks once more
tammy


A. You might want to remove the Microsoft JVM, which Microsoft
no longer supports, in favor of the more recent Sun
Microsystems JVM. To remove the Microsoft JVM, perform the
following steps:

From the Start menu, select Run.
Enter the command
RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall
to start the uninstall process
Click Yes to the confirmation, then select Reboot.
After the machine restarts, delete the following items:
the \%systemroot%\java folder
java.pnf from the \%systemroot%\inf folder
jview.exe and wjview.exe from the \%systemroot%\system32 folder
The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Java VM registry
subkey The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\AdvancedOptions\JAVA_VM registry subkey (to remove the
Microsoft Internet Explorer (IE) options)

Microsoft Java is now removed. You can download Sun's newer JVM
for Windows at http://java.sun.com/getjava/index.html.




:

Tammy,

NO don't reinstall!!!

Forget scanning with norton antivirus, it is not the tool for
this job. Scumware are not virii, so norton won't help.

Visit these sites. 1, 2, 3 and 4 are really good. Download,
install, run, update and run again; one or all. They are all
good, FREE utilities.

Run CWShredder first!!! <<<<<<<<<<<<

1) CWShredder direct download:
http://216.180.233.163/~merijn/files/CWShredder.exe

2) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it
prevents it from ever being installed.
The most important step you can take is to secure your system.
And SpywareBlaster is the most powerful protection program
available.]]
http://www.javacoolsoftware.com/spywareblaster.html

3) Spybot S & D
http://www.safer-networking.org/index.php?lang=en&page=download

4) HijackThis (some other stuff that may be of interest also)
http://www.spywareinfo.com/~merijn/downloads.html

5) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

7) AdAware
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.
Wes
message
WES,


i tried to unregister the file eghtmldialer.dll but its still
giving me
the same msg : loadlibrary ("eghtmldialer.dll") failed. the
specified module could not be found.

whilst going through the 2 sites u sent me i found DIALER but
its in
c/prgram files/windows nt. i tried to delete it but it keeps
popping up.

i also tried the steps mentioned in these sites :

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

but nothing.

when i scanned again with the norton antivirus it said :
c:\windows\system32\ia.dll is a Adware threat..

was my friend right have i got to unistall windows xp and
reinstall it to
get rid of this damn DIALER !!!

thanks again

Tammy



:

Tammy,

Glad to hear that you've removed most of your scumware.

You really should've replied to your original thread. If you
need to
more
help, please reply to *this* thread. It makes it easier to
find. That said.

eghtmldialer.dll is the dll file that would need to be
unregistered. Do you still have eghtmldialer.dll?? Can it be
deleted??
http://sarc.com/avcenter/venc/data/adware.instantaccess.html

Also look a the instructions at this link.

http://www.kephyr.com/spywarescanner/library/instantaccessdialer/index.phtml

Problems uninstalling? Here's some advice.
http://www.kephyr.com/spywarescanner/uninstallproblems.phtml

If these keys do not exist, that's good.

HKEY_CLASSES_ROOT
egdhtml.egdialhtml
egdhtml.egdialhtml.1
egdialobject.egdial
eghtmldialer.htmldialer
eghtmldialer.htmldialer.1

HKEY_CURRENT_USER\Software
egroup
egdhtml

--
Hope this helps. Let us know.
Wes

In tammy tams <[email protected]> hunted and
pecked:
THANKS SHANEN , I DID FOLLOW YOUR ADVICE AND I READ ALL OF
THE INFO YOU HAVE SENT .

THanKS TO YOU AS WELL WES WITH THE ADVICE AND INFO I
RECEIVED FROM BOTH OF YOU I removed most of the scumware .

BUT I HAVE STILL ONE PROBLEM, WES, YOU GAVE ME A SITE THIS
:
http://sarc.com/avcenter/venc/data/adware.instantaccess.html
and when following the removal steps, step no 3,
regsvr32 /u access, and pressed ok i'm getting this msg
(loadlibrary("access")failed.the specified module could not
be found. as file name i also wrote instead of access :
instant access, access.exe, but none worked.

also in step 4, none of the keys mentioned are listed in the
left pane.

can u help ? am i doing something wrong ??

thanks alot once again

tammy

Am i doing somithin wrong ?