Adware Removal

  • Thread starter Thread starter Zuri
  • Start date Start date
Z

Zuri

Hi!
I have adware that gives me a ton of pop up web pages about half are ads and
the other half don't load. I've used spybot search and destroy and it finds
trojans etc. and removes them but that doesn't help this issue.
I've used Ad-Aware and it finds 9 problems that are critical but when I try
to delete them or quarantine them, nothing happens. I've also tried scanning
with Ad-Aware while the computer's in Safe Mode but they still wouldn't
delete.
The entries have an ip address: 127.0.0.1 (that's the same for all 9 of the
entries and the entries seem to be under miscellaneous, they don't have a
name or anything)

I would really appreciate some help, I don't know what to do.
 
also when i press ctrl+alt+delete instead of one task manager coming up at
least 20 pop up.
 
That's the address of your own computer.

Neither SS&D nor Ad-Aware check for all types of malware. If you don't
have comprehensive anti-malware software, that's like driving a car
without seats belts or air bags. 'Comprehensive' anti-malware software
scans for all types of malicious software in the background, on demand
and on schedule

For now try scanning your system with /several/ of the better online
scanners, such as:
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner)
Panda ActiveScan (http://www.pandasoftware.com/activescan)

Download HijackThis from www.trendsecure.com. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and http://aumha.net -- but
not here. Within a day you'll have step-by-step advice from an expert on
cleaning up any malware infestations.

Even the best detection and removal software can't fix every malware
infection. If none of the above remove the infection, you may want to
show the computer to a professional. You might need to erase your hard
drive and start over.
 
Thank you!

Leonard Grey said:
That's the address of your own computer.

Neither SS&D nor Ad-Aware check for all types of malware. If you don't
have comprehensive anti-malware software, that's like driving a car
without seats belts or air bags. 'Comprehensive' anti-malware software
scans for all types of malicious software in the background, on demand
and on schedule

For now try scanning your system with /several/ of the better online
scanners, such as:
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner)
Panda ActiveScan (http://www.pandasoftware.com/activescan)

Download HijackThis from www.trendsecure.com. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and http://aumha.net -- but
not here. Within a day you'll have step-by-step advice from an expert on
cleaning up any malware infestations.

Even the best detection and removal software can't fix every malware
infection. If none of the above remove the infection, you may want to
show the computer to a professional. You might need to erase your hard
drive and start over.
Click to expand...
 
Scan your computer with the 2 Programs below, and your Anti-virus, while in
Safe Mode.
All info below.

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.
 
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