"Adware Alert" uninstall problems

  • Thread starter Thread starter JenBMN
  • Start date Start date
J

JenBMN

I unfortunately installed Adware Alert as a spyware scanning program back in
February. I have since learned that it appears to be a corrupt anti-spyware
program. I tried uninstalling it, but when I do, it seems to corrupt my
operating system's startup. After uninstalling Adware Alert, I am prompted
to restart, but then my system gets caught in a loop, where it displays the
first few startup screens repeatedly and will not re-boot.

I have been able to get back in by hitting F8 during the startup and
manually selecting to start using the last known good configuration. I tried
starting in Safe Mode, but this did not work. Once I'm back in, I can do a
system restore to get it functioning again, but only if I restore it to when
Adware Alert was still installed.

I feel like I've been hijacked! How do I get this garbage off my computer
and still get it to operate correctly?
 
JenBMN said:
I unfortunately installed Adware Alert as a spyware scanning program back
in February. I have since learned that it appears to be a corrupt
anti-spyware
program. I tried uninstalling it, but when I do, it seems to corrupt my
operating system's startup. After uninstalling Adware Alert, I am
prompted to restart, but then my system gets caught in a loop, where it
displays the first few startup screens repeatedly and will not re-boot.

I have been able to get back in by hitting F8 during the startup and
manually selecting to start using the last known good configuration. I
tried
starting in Safe Mode, but this did not work. Once I'm back in, I can do
a system restore to get it functioning again, but only if I restore it to
when Adware Alert was still installed.

I feel like I've been hijacked! How do I get this garbage off my computer
and still get it to operate correctly?
Click to expand...

You *have* been hijacked! Look for removal steps here:

Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

or here:
Malwarebytes malware removal guides - http://tinyurl.com/5xrpft ]

If all else fails, get guided help at one of the specialty forums listed
below. Or else you can take your machine to a local computer professional.
I don't recommend using BigComputerStore/GeekSquad types of places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.org/downloads/hijackthis.zip
http://aumha.net/ - Click on the HijackThis forum. Read the announcement and
the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
 
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