AU Optronics, LG.Philips, Chi Mei Optoelectronics, and Samsung are the only
LCD makers I know of. Going on to the 8th generation, panel yields are
higher with fewer defects.
I tend to stick with LG, Samsung, NEC, and BenQ when lowest cost is the
determining factor.
A year or 18 months ago Hansol had the best dead pixel warranty out there.
Currently I do not know which company has the best DOA, dead or stuck pixel
warranty as I have not used RMA service. Pixel abnormalities near the center
of the screen are usually taken as a more serious defect than those occuring
at the edges. To simplify matters I directed the OP Helen to her local
Staples store which offers a very good return policy.
http://www.hansol-us.com/warranty-info/warrenty-information.html
http://www.staples.com/sbd/content/help/using/returns_policy.html US
http://www.staples.ca/ENG/Static/static_pages.asp?pagename=help_policy_returns
Canada
Of perhaps 120 LCD monitors, I've seen one DOA (LG model) and one with a
few always on pixels, a 15" Sony model. My luck with CRTs has been far
worse: one dead, one flyback, and one loss of vertical deflection out of
seven units in a three year span.