Adress Book problem

  • Thread starter Thread starter Blair
  • Start date Start date
B

Blair

A friend wishes to change the name he uses when sending email and although
he changed the name listed in his address book, everytime he sends an email
his previous name still appears.
I told him to delete the complete entry for his address and reinstate it
with his new name.
He did this but the old name still appears on his email when sending
I am stuck foe an answer.
Can anyone help please
Blair
 
Blair said:
A friend wishes to change the name he uses when sending email and
although he changed the name listed in his address book, everytime he
sends an email his previous name still appears.
I told him to delete the complete entry for his address and reinstate
it with his new name.
He did this but the old name still appears on his email when sending
I am stuck foe an answer.
Can anyone help please
Blair
Click to expand...


If using OE (and you don't specify) the Senders name appears in the Account
Properties not the address book.
 
Blair said:
A friend wishes to change the name he uses when sending email and although
he changed the name listed in his address book, everytime he sends an email
his previous name still appears.
I told him to delete the complete entry for his address and reinstate it
with his new name.
He did this but the old name still appears on his email when sending
I am stuck foe an answer.
Can anyone help please
Click to expand...

What e-mail program is your friend using? He needs to change the
account settings in the e-mail program. If using Outlook Express this
is done by selecting Tools, Accounts. Go to the Mail tab and select the
account in question. Click the Properties button to bring up the
properties for that account. On the General tab of account properties
change the name there and that will change what appears on outgoing
e-mails for that account.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.
 
Blair said:
A friend wishes to change the name he uses when sending
email and although he changed the name listed in his address
book, everytime he sends an email his previous name still
appears.
I told him to delete the complete entry for his address and
reinstate it with his new name.
He did this but the old name still appears on his email when
sending
I am stuck foe an answer.
Can anyone help please
Blair
Click to expand...

Since you didn't specify which email program your friend is
using I'm passing on instructions for Outlook Express.

Open Outlook Express and click on the Tools menu.
Select Accounts.
Click on the Mail tab.
Click on his email account to hightlight it and hit the
Properties button.
On the General page, enter the correct name and click OK.
Close the Internet Accounts page.
Have him send a test email to himself to see if the correct
sender name is displayed.

The procedure for Outlook will be similar.

Nepatsfan
 
Nepatsfan said:
Since you didn't specify which email program your friend is
using I'm passing on instructions for Outlook Express.

Open Outlook Express and click on the Tools menu.
Select Accounts.
Click on the Mail tab.
Click on his email account to hightlight it and hit the
Properties button.
On the General page, enter the correct name and click OK.
Close the Internet Accounts page.
Have him send a test email to himself to see if the correct
sender name is displayed.

The procedure for Outlook will be similar.

Nepatsfan
Click to expand...
Thanks to all for your help. He has now carried out as you all suggested and
is happy
Thanks again
Blair
 
Blair said:
Thanks to all for your help. He has now carried out as you
all suggested and is happy
Thanks again
Blair
Click to expand...

On behalf of Gordon, Tom and myself, you're welcome.

Nepatsfan
 
You have to change it in the "accounts" section of the email/news reader.

in Outlook Express for instance Under Tools > Accounts then choose the news
account youo want, then Properties and change the "User Details"
information.
 
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